Account Director, Strategic Banking

Official role information

About the team

OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.

In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.

About the role

As an Account Director focused on Strategic Banking you will own executive-level relationships with leading global banking institutions. You’ll help these organizations safely and effectively deploy OpenAI’s technology to transform customer experiences, modernize operations, enhance employee productivity, accelerate financial analysis, strengthen risk management, and unlock new AI-powered business capabilities.

This role blends financial services expertise, technical depth, business acumen, and relationship-driven enterprise sales. You will collaborate closely with researchers, engineers, and financial services solution strategists to design secure, compliant, and high-impact AI deployments.

This role is based in New York City. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees.

In this role, you’ll:

• Manage a focused portfolio of Strategic Banking accounts, developing long-term strategic account plans.

• Lead complex, multi-stakeholder sales cycles across business, technology, operations, and executive stakeholders.

• Partner with Solutions and Research Engineering to design pilots that demonstrate measurable business impact.

• Collaborate with compliance, privacy, security, and risk teams to ensure responsible deployment of AI in highly regulated environments.

• Own a revenue and consumption target; manage forecasts and pipeline reporting.

• Monitor banking industry, regulatory, and AI trends to guide customer and product strategy.

• Represent OpenAI at industry conferences and thought leadership events (e.g., Money20/20, Sibos, American Bankers Association events).

• Partner cross-functionally with Marketing, Partnerships, and Communications to build the Strategic Banking go-to-market motion.

You might thrive in this role if you:

• 14+ total years selling complex enterprise software or platform-as-a-service solutions.

• 4+ years selling to large global banking organizations.

• Proven success achieving annual revenue targets >$2M+ in regulated industries.

• Experience managing C-suite relationships, including CIOs, CTOs, Heads of Digital, Operations, Risk, and Lines of Business.

• Strong understanding of banking workflows across retail banking, commercial banking, investment banking, capital markets, payments, or wealth management.

• Demonstrated ability to design and execute complex deal and partnership strategies.

• Are customer-centric and can translate complex business needs into transformative AI solutions.

• Are a builder who enjoys designing scalable systems and repeatable sales motions from the ground up.

• Are a strategist who anticipates industry shifts and guides enterprise customers through them.

• Are energized by ambiguity and motivated to create structure and clarity across complex, cross-functional engagements.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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