Account Manager

The RISE mission is to Accelerate Internet for the Philippines - we do this by focusing on the overall customer experience; providing excellent internet services while creating a positive impact on our partners and their industries.

From very humble beginnings and with a desire to carry out our mission, we have grown to serve business and wholesale customers in Cebu, Manila, and Davao. Our business customers come from varying industries, such as real estate, IT, and business process outsourcing, to name a few. Nonetheless, they all have one thing in common: they require high-quality service and great customer support.

To deliver the best customer experience, RISE works exclusively with technical services company Pathfinders, through which we maintain our benchmark average of 1.8 weeks installation time for business clients. Together, we operate GetaFIX, the biggest Internet eXchange in the Philippines that helps the efficiency of content and connectivity in the country. We also operate Open Access Network, a Fiber as a Service offering that helps reduce complexity for developers and telecommunication companies while increasing customer satisfaction.

Throughout the group, we foster a performance-based culture, where team members are encouraged to take ownership and exceed expectations for their projects. We practice transparency by conducting regular check-ins and quarterly performance reviews, which helps us achieve goals and continuously advance together. We promote work-life balance and have team activities, such as monthly get-togethers to celebrate our wins, and sponsor work-related training and conferences.

Be part of a growing mission-oriented business that requires new leaders who are proficient, proactive, and direct. Be rewarded with great colleagues, a supportive environment, a competitive salary, and a compensation package that includes HMO for you and your family. Flex time is offered for some roles and your teammates will be there to help as you further hone your skills and accomplish responsibilities. Make a difference and grow with us.

The Account Manager is responsible for identifying and pursuing new business opportunities, developing and executing effective sales strategies. The Account Manager also helps to achieve revenue targets and business goals by ensuring positive client experience through exceptional service delivery.

Identify qualified prospects from lead sources (SAQ, Marketing, Sales Operations, and other supporting teams)

Saturate assigned sites, clusters, etc. for lead generation, potential business, promotional, and other business purposes

Generate and nurture new leads for new business opportunities through various channels and utilizing brand collaterals

Champion the RISE Brand to attract and develop client/business relations

Contribute to the overall revenue of the Company by meeting individual and team targets as assigned

Collaborate with relevant teams to promote and deliver RISE services

Ensure strict adherence to up-to-date internal, external, and legal compliance and standards

Maintain data integrity, sales pipeline, and sales processes in support of business goals

Ensure consistent positive customer experience

Other ad hoc tasks as deemed necessary and appropriate by the line manager to support the business

Previous experience in similar role or dealing with similar decision makers

Result-Oriented and has a positive attitude toward challenges and the drive to excel

Strong influencing skills

Strong communication skills and strong command of English

Established experience of exceeding sales targets and sales related achievements

Demonstrable experience in a complex environment requiring attention to detail and time management

Will be working outdoors most of the time

Flexible time schedule

After hours obligations may apply

laptop-ats-crawler v2