Account manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Account Manager based in India. This role focuses on managing high-value customer accounts and developing strategic plans that drive sustainable sales growth and profitability. You will build trusted relationships with senior customer stakeholders, understand their priorities, and deliver tailored solutions that address complex business needs. The position combines account management, business development, market analysis, and commercial strategy in a customer-focused environment. You will coordinate with cross-functional teams to create customized offers and maximize value for key accounts. Strong commercial judgment and knowledge of products and services will help you identify opportunities, address challenges, and strengthen customer partnerships. You will also monitor sales performance, use market and CRM data to guide decisions, and present compelling solutions to senior audiences.

Develop and implement strategic account plans for high-value transactional accounts, aligning commercial activities with business objectives and growth targets. Build and maintain strong relationships with senior customer stakeholders by understanding their needs and developing tailored solutions. Coordinate with cross-functional teams to create and deliver complex, customized offers that address customer requirements and strengthen value propositions. Apply independent judgment and established processes to manage account activities, maintain compliance, and optimize commercial performance. Develop strong expertise in relevant products and services to identify opportunities, resolve customer challenges, and support high-quality solutions. Conduct market analysis to identify emerging trends, competitive developments, customer needs, and opportunities for growth. Maintain accurate sales and customer information in CRM systems in accordance with established policies and KPIs. Lead advanced commercial initiatives, including distribution and promotional strategies designed to increase market penetration, revenue, and sales performance. Deliver persuasive presentations to senior customer audiences, clearly communicating complex solutions and commercial value. Monitor sales initiatives and customer outcomes, using performance data to identify improvements that can strengthen customer satisfaction and overall sales results. Ensure account activities comply with applicable business processes, quality standards, regulatory requirements, and professional conduct expectations. Requirements: Minimum 4 years of relevant experience in Customer Relationship Management, Sales and Business Development, or Account Management, particularly within a B2C environment or equivalent. Strong understanding of strategic account management, customer relationship development, and commercial planning. Proven ability to build relationships with senior customer stakeholders and understand complex business requirements. Strong sales and business development skills, with the ability to identify opportunities and develop strategies for revenue growth. Ability to coordinate effectively with cross-functional teams to develop customized customer solutions and commercial offers. Strong analytical skills and the ability to use market, customer, CRM, and sales performance data to support decision-making. Excellent presentation and communication skills, including the ability to explain complex solutions to senior audiences. Ability to work independently, exercise sound judgment, manage priorities, and operate effectively within established processes. Customer-focused mindset with strong problem-solving and relationship-management capabilities. Professional expertise and willingness to develop comprehensive knowledge of relevant products, services, markets, and customer needs. Benefits: Full-time position based remotely in India. Opportunity to manage high-value customer accounts and contribute directly to sales growth and profitability. Exposure to strategic account planning, business development, market analysis, and advanced commercial initiatives. Regular collaboration with cross-functional teams and senior customer stakeholders. Opportunity to develop expertise in complex products, services, and tailored customer solutions. Scope to influence customer satisfaction, market penetration, revenue growth, and long-term account relationships. Data-driven commercial environment focused on continuous improvement and business performance.

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