Account Manager

Full Job Description

Overview

The position requires the general supervision of all Admiral Security Personnel assigned to their building(s). The Account Manager/Site Supervisor is responsible for all contractual aspects of security, scheduling, supplies/equipment, administrative functions, training, evaluations, supervision, payroll, and site safety.

Responsibilities

• ACCOUNT MANAGER

• 400 North Capital St. NW. Washington, DC.

• Monday through Friday

• 0900 to 1700

• Pay rate - $43.12 per hour

• Must have active DC SO license

• Must have account management experience(large accounts)

• Must be prepared for several rounds of interviews

• Ensure contract deliverables are met.

• Responsible for successful client relations

• Act as the primary liaison between Admiral and the client representatives.

• Ensure accounts are managed efficiently and profitably.

• Assure site employees are properly trained.

• Manage the payroll process. Enter payroll is BOETA (if applicable).

• Maintain appropriate account files (i.e. personnel, operations and training)

• Address disciplinary problems and work with HR to investigate any issues.

• Must have complete knowledge of property or properties where he/she is assigned, facilities, post orders, emergency contact list, emergency procedures, special instructions, and all post duties at the site.

• Assure proper use, and maintenance of all equipment used at the site by assigned officers (keys/key cards, cell phones, radios, wands, etc.).

• Assists with the staffing of all post to ensure complete coverage.

• Responsible for scheduling officers and filling vacant posts.

• Conduct inspections of officers, appearances, licenses and uniforms.

• Review written reports and sign-in sheets to ensure clarity, completeness, accuracy, and legibility.

• Ensure that officers make timely and thorough daily report entries. Audit all entries for completeness, accuracy, and legibility.

• Review Post orders and make recommendations for changes to senior management.

• Other duties as assigned.

Qualifications

• ACCOUNT MANAGER

• 400 North Capital St. NW. Washington, DC.

• Monday through Friday

• 0900 to 1700

• Pay rate - $43.12 per hour

• Must have active DC SO license

• Must have account management experience(large accounts)

• Must be prepared for several rounds of interviews

• Must be flexible as position is on call 24 hours a day, seven days a week.

• Must have attended and successfully passed Admiral Leadership training.

• Must have at least 2 years of security supervisor experience or experience in a related field. A College degree may account for ½ of the experience qualification.

• Internal candidates must have an exemplary performance and attendance record with NO disciplines within a year of applying for this position

• Exceptional customer service skills

• Must be able to multitask

• Must be proficient with Microsoft office products and be able to operate and maintain site specific security programs

Admiral Security Services is an Equal Opportunity Employer E/O/E/M/F/D/V

VA # 11-1017

Key responsibilities

The position requires the general supervision of all Admiral Security Personnel assigned to their building(s). The Account Manager/Site Supervisor is responsible for all contractual aspects of security, scheduling, supplies/equipment, administrative functions, training, evaluations, supervision, payroll, and site safety.

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