Administrative Office Coordinator - Behavioral Healthcare

Full Job Description

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities.

Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being.

Administrative Office Coordinator

Location: Radnor, PA Pay: $20.00 per hour Schedule: Monday–Friday, 8:30 AM–4:30 PM

Make a Difference in Behavioral Healthcare

High Focus Centers, part of Pyramid Healthcare, is seeking a friendly, organized, and dependable Administrative Office Coordinator to join our outpatient behavioral healthcare program in Radnor, PA.

In this front-office role, you'll be an important part of the client experience, helping create a welcoming and professional environment for individuals receiving behavioral health services. You'll work closely with our psychiatric, clinical, and administrative teams, providing the coordination and support needed to keep our outpatient program running smoothly.

If you enjoy helping others, staying organized, and working in a collaborative healthcare environment, this could be a great opportunity for you.

What You'll Do

As the Administrative Office Coordinator, you'll play a key role in the day-to-day operations of our outpatient behavioral healthcare program. Responsibilities include:

• Serve as a welcoming and professional first point of contact for clients, visitors, and callers.

• Support a positive, respectful, and welcoming environment for clients receiving behavioral healthcare services.

• Manage front desk and receptionist responsibilities while helping ensure smooth daily program operations.

• Provide administrative support to psychiatric, clinical, and administrative staff.

• Prepare client charts and assist with collecting copays and other required information.

• Schedule appointments and coordinate medical record requests.

• Maintain accurate and up-to-date clinical and administrative records.

• Handle sensitive client information with professionalism, discretion, and confidentiality.

• Respond to challenging or sensitive phone calls with patience, professionalism, and excellent customer service.

• Help ensure office equipment is maintained and functioning properly.

• Manage office supply orders and inventory.

• Assist with petty cash and weekly bank deposits.

• Support additional administrative and operational needs as they arise.

What We're Looking For

The ideal candidate is organized, detail-oriented, and comfortable balancing multiple priorities in a busy behavioral healthcare environment.

Required:

• High school diploma or equivalent.

• Strong attention to detail and accuracy, especially with data entry and recordkeeping.

• Excellent customer service, communication, and interpersonal skills.

• Ability to work collaboratively with psychiatric, clinical, and administrative staff.

• Strong organizational skills and the ability to manage multiple tasks effectively.

• Strong problem-solving and decision-making abilities.

• Ability to remain professional, compassionate, and composed when handling challenging situations or sensitive conversations.

• Commitment to providing a welcoming and respectful experience for clients and families.

Why Join High Focus Centers?

At High Focus Centers, part of Pyramid Healthcare, you'll have the opportunity to support a mission-driven outpatient behavioral healthcare program focused on helping individuals improve their mental health, wellness, and quality of life.

We offer:

• $20.00 per hour

• Monday–Friday schedule with consistent daytime hours

• Comprehensive benefits package

• Paid time off and paid holidays

• Opportunities for professional growth and advancement

• A supportive and collaborative clinical team environment

• Meaningful work supporting individuals in their behavioral health journey

Apply today and become an important part of our Radnor outpatient team, helping create a welcoming experience for clients while supporting the clinical professionals who provide their care.

Pyramid CORE Values:

We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors, and standards. We are held accountable for upholding these CORE Values: INTEGRITY is striving to be honest, transparent, and ethical when dealing with clients, staff, and the community. DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily. COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence. PASSION is genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare’s mission.

Total Rewards for Full-Time Positions:

• Medical, Dental, and Vision Insurance

• Flexible Spending Accounts

• Life Insurance

• Paid Time Off

• 401(k) with Company Match

• Tuition Reimbursement

• Employee Recognition Programs

• Referral Bonus opportunities

• And More!

Want to know more?

To learn more about Pyramid Healthcare, and how you can achieve personal and professional growth, visit us at: https://bit.ly/Pyramid-Careers.

Pyramid Healthcare, Inc. is proud of its diverse workforce, and is an Equal Opportunity Employer.

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