AI Presales Engineer

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? As part of the Presales team, the AI Presales Engineer will work closely with Sales on discovery calls, technical deep dives, demos, and POCs, acting as a trusted advisor who bridges technology and business value The Agentic Solution Sales Team combines an overlay and a hunter sales capacity to support advanced, AI solution sales cycles to accompany our CXone platform or be standalone. The ideal candidate will have a deep understanding of advanced digital and AI technologies such as conversational AI, IVA, knowledge management, agent assistance and more.  How will you make an impact?    Partnering with the sales team to support strategic deals  Participating in discovery calls and technical deep dives  Creating and delivering presentations and customized demos  Designing and recommending technical solutions aligned to customer needs  Analyzing customer requirements and providing technical guidance  Collaborating cross‑functionally on enhancements and customer requests  Providing technical support during the sales process  Staying current on the competitive landscape and performing comparisons  Providing internal technical training across teams  Have you got what it takes? Experience as a consultant, sales engineer, or similar technical presales role  Experience in enterprise software within automation or contact center technologies  Strong JavaScript programming/scripting skills  Experience with low-code platforms and conversational AI is a plus  Strong presentation and communication skills  Creative and design-oriented mindset  Ability to quickly learn and explain new technologies  About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.  

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