AI Solutions Sales Consultant - Malaysia

Full Job Description

Role Description

This is an exciting opportunity to join a growing team at the forefront of AI development and adoption in ecommerce. You will be responsible for identifying and developing business opportunities, driving adoption of our AI-powered ecommerce platform, and managing client relationships through a consultative, outcomes-focused approach. At its core, this role is about understanding how businesses use data to make decisions — and translating complex workflows into AI capabilities and into clear business value that gives clients a measurable competitive edge

Key Responsibilities

• Lead end-to-end sales initiatives, including prospecting, qualification, negotiation, and deal closing to consistently achieve and exceed sales targets

• Engage prospective clients through impactful presentations, strategic networking, and proactive outreach

• Present AI-driven solutions and proof of concepts to non-technical stakeholders, translating technical capabilities into compelling business value

• Build and maintain strong long-term client relationships, ensuring high satisfaction and retention throughout the adoption journey

• Prepare tailored proposals and solution recommendations aligned to specific client needs and business objectives

• Collaborate closely with product and technical teams to ensure solutions are positioned accurately and delivered successfully — from initial pitch through to adoption at scale

Qualifications

• 3–5 years of proven success in AI product management, data/AI technical pre-sales, or solutions consulting with a track record of closing deals preferably within SaaS, AI, ecommerce, or data analytics sectors

• Strong ability to convey complex AI and data concepts clearly and compellingly to diverse audiences — from Marketing Directors and E-commerce VPs to CEOs and technical leads such as CTOs

• Expertise in consultative selling, including prospecting, qualification, negotiation, and closing — with the ability to position AI solutions against specific client pain points

• Familiarity with the ecommerce technology landscape and how AI can be applied across them

• Sufficient understanding of AI concepts such as agents, RAG pipelines, LLMs, and API integrations

• Comfortable moving fast, learning new AI capabilities as they emerge, and doing what it takes to support a compelling pitch

• Ability to work effectively across cross-functional teams, acting as the bridge between client needs and technical delivery.

• Bachelor's degree in Business, Marketing, Technology, or a related field

• Proficiency in English.

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