Overview
OpenAI is hiring an AI Support Engineer in Dublin to troubleshoot complex enterprise AI issues, resolve production incidents and improve support automation and tooling.
Full job description
The Support Delivery role works directly with customers on API failures, integration problems, authentication issues and production incidents while partnering with Engineering, Product and Operations. OpenAI states that candidates may thrive with 8+ years of experience in user operations, engineering, support engineering or similar technical work, plus strong SaaS troubleshooting and scripting/automation skills.
Requirements & qualifications
OpenAI lists 8+ years of relevant technical support/engineering experience as a strong fit, along with technical troubleshooting, automation skills and a relevant technical degree or equivalent practical experience. Applicants should review the official page for all current requirements and work authorization details.
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Verification notes
Verified on OpenAI Careers. Dublin Support Delivery role with active Ashby application d5b65a7c-3294-453f-a674-4cb1c0e2aaa7. OpenAI states total compensation includes salary, equity and benefits but does not publish a salary amount or closing date on the page.
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