Overview
Sutherland is hiring English-speaking airline customer-support specialists who can work remotely from Sofia or Varna, Bulgaria.
Full job description
The role supports airline customers in a 24/7 shift environment. The employer lists a long-term contract, 21 paid vacation days, health and life insurance, food vouchers, training and career-development support.
Requirements & qualifications
Applicants need English at C1 level or higher, customer-service experience, strong communication and problem-solving skills, attention to detail and the ability to work independently. Airline, hospitality, reservations or reservation-software experience is advantageous.
Tips for this job
Practical Job and Scholarship guidance. These tips do not replace official rules or create new eligibility requirements.
- Tailor the CV and application to the responsibilities and required skills stated on the official employer page.
- Use concrete evidence of relevant work, projects and measurable results rather than generic claims.
- Confirm location, work authorization, remote restrictions and sponsorship terms before applying.
- Apply through the original employer or official recruitment destination shown on this page.
Verification notes
Primary employer-controlled careers or public ATS page was checked and showed an active application control at verification time. No deadline, salary, sponsorship or other unstated facts were inferred.
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