Overview
Assistant Manager Business Projects & Systems at Talents Tide — Dubai, United Arab Emirates. **Job Title:** Assistant Manager Business Projects & Systems **Reports to:** VP Head of Business Projects & Systems **Client Company:** An Islamic Bank **Department:** Finance Strategic Planning & Business Analytics Business Projects & Systems **Job Purpose** To assist the Project Manager in preparing business requirements and performing system functionality testing, as well as supporting BAU (Business As Usual) system issues. **Key Responsibilities** - Assist Project Manager in developing system requirement documents and procedures to implement new systems as per business requirements.
Full job description
Job Title: Assistant Manager Business Projects & Systems
Reports to: VP Head of Business Projects & Systems
Client Company: An Islamic Bank
Department: Finance Strategic Planning & Business Analytics Business Projects & Systems
Job Purpose
To assist the Project Manager in preparing business requirements and performing system functionality testing, as well as supporting BAU (Business As Usual) system issues.
Key Responsibilities
- Assist Project Manager in developing system requirement documents and procedures to implement new systems as per business requirements.
- Support and assist branches in resolving day-to-day system issues, and provide support and assistance to the Complaint Resolution Unit in resolving customer issues pertaining to systems.
- Assist Project Managers in coordinating with various departments for timely delivery of the project.
- Assist and support Branch Operations Department and Branch Management in training branch staff on new system and process implementations.
- Coordinate and liaise with Branch Operations Department for development of various control reports as per audit and branch requirements.
- Prepare UAT scripts and perform complete and rigorous UAT of the new system to ensure seamless implementation.
- All the above accountabilities include, but are not limited to, any additional/new tasks or responsibilities assigned by the Line Manager.
Job Specification
Education
- Graduate / Bachelor's degree in IT / Computer Applications
- PMI certification will be a plus
Work Experience
- Minimum 4 years of experience in Banking with exposure to Retail Banking and Operations.
Skills
- Business Analysis Knowledge Advanced
- Business Intelligence Tools and Analytics Advanced
- MIS Generation and Analytics Advanced
- Process Analysis Advanced
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