Overview
Despegar is hiring a B2B Customer Insights Specialist in Buenos Aires to analyze post-sale customer experience data, identify root causes and drive operational improvements across B2B processes.
Full job description
The role works across Product, Customer Service and process teams, taking improvement initiatives from analysis through implementation. The official posting highlights advanced SQL, customer-experience analysis, continuous improvement and familiarity with BI tools as relevant capabilities.
Requirements & qualifications
Candidates should have strong analytical skills and experience relevant to post-sale operations or large commercial or tele-sales environments. Advanced SQL is required; Power BI, Tableau or QlikSense experience is desirable.
Tips for this job
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Verification notes
Verified on Despegar's current public Lever vacancy page and active application form on 2026-09-05 UTC; title, Buenos Aires location, full-time hybrid arrangement and application route were present.
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