Billing Operations Specialist

Full Job Description

About Amplify

Amplify helps teachers bring delight and rigor to students every day. We have become a leader in K–12 literacy, biliteracy, math, and science by building inspiring teaching and learning experiences based on research. The Amplify Classroom platform combines curriculum, assessment, and supplemental learning into one coherent high-quality instructional system. A pioneer in education since 2000, Amplify has developed deep relationships in states and districts by partnering with educators to drive implementation quality and improved outcomes. Today, Amplify serves more than 18 million students and teachers across all 50 states and on six continents. For more information, visit Amplify.com.

Job Description Summary:

The Billing Operations Specialist plays a key role in the company's financial operations by supporting all aspects of the billing cycle. Responsibilities include generating and distributing invoices, processing and applying customer payments, and resolving billing discrepancies. The ideal candidate has advanced Microsoft Excel skills, and exceptional attention to detail. This role requires strong communication skills and the ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities:

• Generate and issue accurate customer invoices in a timely manner using NetSuite.

• Process and apply customer payments, reconcile discrepancies, and support accounts receivable and collections aging activities.

• Partner with the Sales team to ensure billing accuracy by leveraging Salesforce to review customer accounts and sales orders.

• Collaborate with the Accounts Receivable team to resolve billing inquiries, payment discrepancies, and collection-related issues.

• Assist with month-end and year-end close activities, including preparing and analyzing accounts receivable reports.

• Identify opportunities to improve billing processes and collaborate with cross-functional teams to implement efficiencies while ensuring compliance with company policies and procedures.

Minimum Qualifications:

• 2-4 years of experience in an accounts receivable, billing, or similar financial role.

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field, or equivalent relevant experience.

• Strong analytical and problem-solving skills.

• Exceptional attention to detail and accuracy.

• Excellent written and verbal communication skills.

• Ability to manage multiple priorities and meet deadlines.

• Advanced proficiency in Microsoft Excel, including PivotTables, XLOOKUP/VLOOKUP, SUMIF/SUMIFS, and other advanced formulas.

Preferred Qualifications:

• NetSuite: Demonstrated experience with NetSuite for billing, invoicing, and reporting is required.

• Salesforce: Experience with Salesforce, particularly in a user capacity to access customer and sales information is preferred.

Amplify is an Equal Opportunity Employer. Amplify makes employment decisions based on qualifications and merit, and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, veteran status, or any other legally protected characteristic or status.

Amplify is committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. If you have a disability and need an accommodation in connection with the application or hiring process, please email hiringaccommodations@amplify.com.

If you are selected for employment, a background check will be required. As required by state and local laws and district policies, you may be required to provide additional documentation, such as proof of vaccination, or submit to enhanced background screening, such as fingerprinting.

Amplify is an E-Verify participant.

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