Overview
About the Team The TESS (Transportation Execution Systems & Services) Analytics team is part of NA Transportation Services and is responsible for delivering data-driven insights, dashboards, automation, and governance solutions that support transportation configuration, network planning, and operational excellence. We partner closely with TESS Program Managers, Network Planners, Operations teams, and cross-functional organizations including TITANS, SortTech, and ShipTech to drive measurable business outcomes. Role Summary We are seeking a Business Analyst to join the TESS Analytics team. In this role, you will build and maintain analytical solutions — including dashboards, reports, ETL pipelines, and automated monitoring systems — that enable TESS stakeholders to make faster, data-informed decisions. You will work directly with Program Managers and Operations teams to translate business
Full job description
Full Job Description
About the Team
The TESS (Transportation Execution Systems & Services) Analytics team is part of NA Transportation Services and is responsible for delivering data-driven insights, dashboards, automation, and governance solutions that support transportation configuration, network planning, and operational excellence. We partner closely with TESS Program Managers, Network Planners, Operations teams, and cross-functional organizations including TITANS, SortTech, and ShipTech to drive measurable business outcomes. Role Summary
We are seeking a Business Analyst to join the TESS Analytics team. In this role, you will build and maintain analytical solutions — including dashboards, reports, ETL pipelines, and automated monitoring systems — that enable TESS stakeholders to make faster, data-informed decisions. You will work directly with Program Managers and Operations teams to translate business requirements into scalable analytics deliverables.
Key job responsibilities Key Responsibilities
- Design, build, and maintain dashboards and reports using Amazon QuickSight, supporting programs such as Config Validation, Quality Metrics, Klaxon Monitoring, and Network Planning
- Develop and optimize SQL queries and ETL jobs (Datanet) to transform raw data into actionable datasets
- Partner with TESS Program Managers to gather requirements, define KPIs, and deliver analytical solutions aligned to business goals
- Support the Klaxon alarm system by building and maintaining automated monitoring dashboards that detect configuration defects (e.g., missing Stacking Filters, VSM misconfigurations)
- Contribute to ETL governance initiatives — inventory management, deprecation workflows, and performance optimization
- Perform ad-hoc deep-dive analyses to support root cause investigations, quality misses, and operational reviews (WBR, MBR)
- Maintain data quality and integrity across TESS-BI datasets through schema validation and standardization
- Support on-call BI operations including data queries, logic changes, and stakeholder requests
- Document analytical processes, data dictionaries, and solution designs
Basic Qualifications
- 3+ years of tax, finance or a related analytical field experience
- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience
- 3+ years of business or financial analysis experience
- Experience defining requirements and using data and metrics to draw business insights
- Experience making business recommendations and influencing stakeholders
Preferred Qualifications
- Experience leveraging AI/GenAI tools and technologies to automate analytical workflows, derive insights from data, and improve business decision-making.
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Requirements & qualifications
3+ years of tax, finance or a related analytical field experience 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience 3+ years of business or financial analysis experience Experience defining requirements and using data and metrics to draw business insights Experience making business recommendations and influencing stakeholders
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