Business Analyst

Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services industry. With a growing client portfolio comprising of over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent.

Role Summary

As a Business Analyst, you will work closely with clients and cross-functional teams to assess current operations, identify improvement opportunities, and support the design and implementation of practical solutions.

What You’ll Do

• Gather, define, and prioritize business requirements in close collaboration with clients.

• Analyze current processes, operational data, pain points, and root causes.

• Perform process gap analysis and identify operational improvement opportunities.

• Design future-state processes and support process re-engineering initiatives.

• Translate business needs into clear functional requirements, user stories, or process specifications.

• Collaborate with business and technology teams to support solution design and implementation.

• Facilitate stakeholder interviews, workshops, and working sessions.

• Support project delivery, requirement changes, testing, and implementation activities.

• Prepare clear analysis, recommendations, and presentations for senior stakeholders.

What We’re Looking For

• University degree, preferably in business, finance, economics, technology, or a related discipline.

• Minimum 5–8 years of experience in business analysis, consulting, transformation, or a similar role.

• Strong experience in the asset management industry, preferably across mutual, provident, or private funds.

• Good understanding of fund operations, including fund accounting, NAV, investor services, and reporting.

• Experience in operational excellence, process improvement, or business transformation initiatives.

• Strong analytical and problem-solving skills, including root-cause and data-driven analysis.

• Experience in process mapping, gap analysis, and process re-engineering.

• Experience gathering and managing business and functional requirements.

• Strong stakeholder management and client-facing communication skills.

• Ability to work effectively across business, operations, and technology teams.

• Excellent written and verbal communication skills in English.

• Pragmatic, structured, and comfortable working in a fast-paced environment.

Why Join CAPCO

• Work on engaging projects with some of the largest banks/insurance in the world, on projects that will transform the financial services industry

• Work in a collaborative, flat, and entrepreneurial consulting culture

• Access continuous learning, training, and industry certifications

• Be part of a team shaping the future of digital financial services

• Help shape the future of digital transformation across FS & Energy

We offer:

• A work culture focused on innovation and creating lasting value for our clients and employees

• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise in our financial services offerings

• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients

• An agile, diverse, entrepreneurial, inclusive, meritocratic culture

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