Overview
Business Development Manager - Facility Management at Caliberly — Dubai, United Arab Emirates. **Job Title – Business Development Manager – Facility Management** Location: Dubai, UAE ### About the Role We are seeking a results-oriented and commercially focused Business Development Manager – Facility Management to drive business growth, secure new contracts, and expand the organization's presence within the facility management sector. The role is responsible for identifying opportunities, developing strategic client relationships, managing the sales pipeline, and securing profitable FM contracts across residential, commercial, retail, hospitality, healthcare, and industrial sectors.
Full job description
Job Title – Business Development Manager – Facility Management Location: Dubai, UAE
About the Role
We are seeking a results-oriented and commercially focused Business Development Manager – Facility Management to drive business growth, secure new contracts, and expand the organization's presence within the facility management sector. The role is responsible for identifying opportunities, developing strategic client relationships, managing the sales pipeline, and securing profitable FM contracts across residential, commercial, retail, hospitality, healthcare, and industrial sectors.
Business Development & Revenue Growth
- Develop and implement business development strategies to achieve sales and revenue targets.
- Identify and pursue new opportunities for hard services, soft services, integrated facility management, and maintenance contracts.
- Generate new business through networking, referrals, industry events, and market research.
- Build and maintain a robust sales pipeline to support sustainable business growth.
Client Acquisition & Relationship Management
- Establish and maintain strong relationships with property developers, asset owners, property management companies, consultants, and corporate clients.
- Understand client requirements and develop tailored facility management solutions.
- Act as the key point of contact for prospective and strategic clients.
- Ensure high levels of customer satisfaction and long-term client retention.
Tendering & Proposal Development
- Identify upcoming tenders, RFPs, and business opportunities within the FM sector.
- Coordinate the preparation of technical and commercial proposals.
- Review contract requirements and ensure competitive and compliant submissions.
- Lead commercial negotiations and support contract award processes.
Market Intelligence & Strategic Planning
- Monitor industry trends, market developments, and competitor activities.
- Identify emerging opportunities within commercial, residential, hospitality, healthcare, education, and industrial sectors.
- Develop market penetration strategies and growth plans.
- Provide market insights and business forecasts to senior management.
Contract Transition & Operational Coordination
- Work closely with operations and mobilization teams to ensure smooth contract transitions.
- Ensure client requirements and service expectations are effectively communicated internally.
- Support operational teams during contract mobilization and implementation phases.
- Identify opportunities for service expansion, upselling, and cross-selling.
Financial & Performance Management
- Achieve annual sales targets, profitability objectives, and business development KPIs.
- Prepare sales forecasts, pipeline reports, and business performance updates.
- Monitor contract profitability and revenue generation opportunities.
- Maintain accurate CRM records and business development documentation.
Qualifications & Experience
- Bachelor's Degree in Business Administration, Facilities Management, Engineering, Marketing, or a related field.
- 5–10 years of experience in business development, sales, or account management within the facility management, property management, construction, or related sectors.
- Proven track record of winning facility management contracts and achieving revenue targets.
- Strong understanding of the UAE facility management market and service delivery models.
Key Skills & Competencies
- Business development and sales management
- Facility management industry expertise
- Client acquisition and relationship management
- Tendering and proposal management
- Contract negotiation and commercial awareness
- Strategic planning and market analysis
- Revenue generation and pipeline management
- Communication and presentation skills
- Stakeholder engagement and networking
- Problem-solving and decision-making abilities
What We Offer
- Competitive salary and performance-based incentives
- Opportunity to work with a leading organization in the facility management sector
- Professional and collaborative work environment
- Career growth and advancement opportunities
- Exposure to major real estate, commercial, and infrastructure clients across the UAE
Apply now!
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