Business Director, DevOps Lead

Full Job Description

About WPP Media

WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth. 

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

For more information, visit wppmedia.com.

About the role WPP Media is looking for a DevOps Manager to build and operate the cloud, deployment, security, and reliability foundations behind our AI-, data-, media-, and marketing technology platforms in China. The role will create secure, automated, scalable, and observable environments supporting enterprise applications, data services, AI workloads, intelligent agents, media tools, and high-volume content processing. This role sits at the intersection of engineering, cloud infrastructure, cybersecurity, compliance, and production operations. The successful candidate will combine strong hands-on technical capability with an understanding of the challenges of operating technology within China. Key responsibilities • Lead the design, implementation, and operation of cloud infrastructure supporting WPP Media’s technology platforms in China. • Build secure and scalable environments for applications, APIs, data workloads, AI models, agentic workflows, and digital asset processing. • Support deployment across AWS China and other local cloud environments while maintaining alignment with global architecture and engineering standards. • Manage the operational differences between AWS China and global AWS environments, including service availability, connectivity, accounts, billing, and compliance. • Build and operate containerised application environments using Docker. • Design, deploy, secure, and manage Kubernetes clusters for production workloads. • Establish standards for container images, registries, deployment patterns, networking, scaling, secrets management, and lifecycle management. • Build and maintain CI/CD pipelines for application, infrastructure, data, and AI deployments. • Implement infrastructure as code, configuration management, automated testing, security checks, approvals, rollback, and release-management processes. • Build and operate infrastructure supporting text, image, video, audio, multimodal, and agentic AI workloads. • Support model access, routing, scaling, monitoring, and cost management. • Establish monitoring, logging, tracing, alerting, incident-management, backup, and disaster-recovery standards. • Define operational health metrics and improve reliability through capacity planning, resilience testing, and root-cause analysis. • Embed security through identity and access management, secrets management, encryption, network controls, vulnerability management, and audit logging. • Support China cybersecurity, data-residency, network, and regulatory requirements. • Create reliable approaches for synchronising global and China engineering environments. • Improve developer experience through self-service tooling, documentation, templates, reusable modules, and operational runbooks. • Monitor and optimise cloud, storage, network, model, token, and processing costs. • Manage infrastructure and cloud partners while maintaining strong internal ownership. Experience and education • 5+ years of experience in DevOps, platform engineering, site reliability engineering, cloud infrastructure, or a related discipline. • Strong hands-on experience with AWS China, including the services available in China regions and the operational differences from global AWS. • Deep experience with Docker and containerised application environments. • Strong hands-on experience with Kubernetes, including cluster design, deployment, scaling, security, monitoring, and production operations. • Experience building and operating CI/CD pipelines for applications, infrastructure, data, and AI workloads. • Strong knowledge of infrastructure as code, cloud networking, Linux, scripting, configuration management, and automation. • Experience operating enterprise applications and distributed systems in production. • Experience supporting AI, machine learning, data engineering, or high-compute workloads is strongly preferred. • Strong knowledge of observability, resilience, incident management, security, backup, and disaster recovery. • Practical understanding of identity and access management, secrets management, vulnerability management, and secure software delivery. • Experience working across global and China-based engineering environments is highly desirable. • Familiarity with China cloud, network, cybersecurity, regulatory, and data-residency requirements. • Bachelor’s degree or above in Computer Science, Information Technology, Software Engineering, Network Engineering, Cloud Computing, or a related discipline. • Relevant AWS, Kubernetes, security, or DevOps certifications are desirable. • Equivalent practical experience will also be considered. • Fluent Mandarin and strong professional English are preferred. What success looks like • Reliable, secure, and scalable infrastructure across WPP Media’s technology environment. • Faster, safer, and more predictable releases with reduced manual effort. • Strong observability and clear operational accountability. • Improved developer productivity and shorter time from development to production. • Effective control of cloud, infrastructure, and AI costs. • Platforms that meet China security, data, regulatory, and operational requirements. • Fewer incidents, faster recovery, and continuous improvement in resilience.

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