Business Program Management - FDE

Full Job Description

Develop deep portfolio and business judgment across complex financial-services customer engagements. To stay competitive, you will perform program landscape analysis and examine business trends, while contributing to programs impacting the broader unit. You'll also identify opportunities to develop and improve programs, and lead program strategy definition and project plan creation. You will lead others who work with cross-functional stakeholders to design highly complex programs from initiation to delivery. You'll also lead the definition and tracking of success criteria and performance metrics. You will share best practices to define and execute on a landing and communication plan, leading the rhythm of business during execution. You'll also share your expertise to promote the program and gain buy-in from stakeholders, partners, and customers. As you lead a portfolio of projects, you'll communicate the program status and risk to stakeholders, and hold them accountable to following the schedule. You'll also lead cross-team collaboration to ensure program processes are executed efficiently. You will provide insights to cost-benefit analyses and the evaluation of success metrics, while leading the synthesis of data analytics to derive insights and identify risks and opportunities. You'll also lead and influence change management processes in the organization. Embodies our culture and values. Bachelor's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement Master's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement OR Bachelor's Degree in Business, Operations, Finance, or related field AND 12+ years experience in program management, process management, or process improvement OR equivalent experience. 8+ years of experience managing cross-functional and/or cross-team projects. 1+ years of experience in customer-facing technical roles (e.g., consulting, solutions engineering, field engineering, or similar). Experience with AI/ML technologies, cloud architecture, data engineering, and using AI tools and workflows in creating software engineering artifacts. Enjoy travel and are comfortable with travel up to 25%

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