Business Program Manager, Microsoft AI HR Operations

Full Job Description

Move with a genuine sense of urgency, and are energised rather than unsettled by a landscape that shifts week to week. Are comfortable with ambiguity, and instinctively organise, sequence, and create clarity for the people around you. Hold both the program view and the people view, moving between a delivery plan and a sensitive talent conversation in the same day. Communicate with precision, and can walk a Director through status, blockers, and the decision you need in five minutes or less. Build trust quickly across recruiting, the business, HR to drive work forward at speed. Bring a positive, forward-thinking mindset and raise the energy of the team you are part of. Let data drive your decisions and direction, and turn it into a clear story of the organisation's impact. Own the end-to-end delivery of MAI Recruiting programs, from intake and scoping through launch, measurement, and iteration. Strategically prioritize a portfolio of competing workstreams, making explicit trade-off recommendations when time, capacity, or headcount are constrained. Keep programs aligned to hiring goals and business strategy, maintaining a single source of truth for scope, milestones, owners, risks, and dependencies. Identify blockers early, drive them to resolution with the right owner, and escalate with a recommendation rather than a question. Build the operating rhythm for the team, including planning cadence, reviews, dashboards, and documentation, so that speed never comes at the cost of quality. Deliver clear, consistent updates to Directors and senior leaders covering status, risks, blockers, and decisions required, always with a recommended path forward. Work cross-collaboratively across recruiting, sourcing, coordination, finance, and HR to move shared work forward at pace. Represent the voice of the team upward and the voice of leadership downward, so that context and decisions travel in both directions. Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement 2+ years management (e.g., people, project, process, vendor, change) experience. Master's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement OR Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement OR equivalent experience. 4+ years people management experience. Experience as an Operational Partner to recruiting, engineering, or research teams within a global, matrixed organization. Track record of building programs and operating rhythms from scratch in ambiguous, fast-changing environments. Fluency with recruiting and people systems, and comfort using data and AI tooling to simplify and scale manual processes.

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