Business Systems Analyst

Full Job Description

Job ID: 27-0442

Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service providers worldwide trust us to protect and support them with solutions that are easy to buy, deploy, and use.

We know a diverse workforce adds to our collective value and strength as an organization.  Barracuda Networks is proud to be an Equal Opportunity Employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.

Envision yourself at Barracuda

As part of Barracuda's Business Systems team, you will have broad exposure to the entire Barracuda business along with the data and analytics to drive the organization's most critical strategy, decisions, and operations. You will be responsible for the complex business processes and systems that revolve around order management and sales operations. This role reports into the Director of Business Systems Operations. This position is open to candidates located anywhere within the United States, with a preference for candidates based in the Central Time Zone to support collaboration with key stakeholders.

What you'll be working on

• Identify, analyze, and improve upon existing business processes within the organization to optimize operational efficiencies and maintain a global process.

• Responsible for direct interaction with stakeholders including, but not limited to, eliciting comprehensive business requirements and use cases and recommending appropriate solutions.

• Accurately translate business requirements to detail-level system specifications.

• Engage with Technical Architects and Developers on technical designs and solutions to meet business needs.

• Work with Development, QA, and other teams to communicate, verify, document, and test desired functionality changes.

• Manage multiple competing priorities through effective organization and communication.

• Work within or across multiple project teams to ensure that blockers are resolved and communication gaps are addressed quickly and efficiently.

• Ensure quality and completeness of the finished product by participating in user acceptance testing and ensuring acceptance criteria are met.

• Analyze business challenges, evaluate potential solutions, and recommend improvements that support operational and business objectives.

What you bring to the role

• Bachelor's degree required.

• Minimum of 5 years of experience supporting Salesforce in a quote-to-order environment.

• Strong understanding of sales and order management processes, systems, and domain data.

• Experience with Order Management in a two-tiered sales model, as well as middleware (Boomi) and ERP (NetSuite) systems.

• Demonstrated ability to analyze business problems, evaluate solutions, and partner effectively with stakeholders to drive business outcomes.

• Self-starter and highly detail-oriented, with a willingness to roll up your sleeves.

• Process and systems-focused, with the ability to develop efficient, scalable solutions.

• Strong project management, communication, and critical thinking skills.

• Highly professional team player who collaborates and problem-solves effectively in a matrixed, cross-functional environment.

• Experience working with Agile methodologies (Scrum, SAFe) and Atlassian tools.

What you’ll get from us

A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are opportunities for cross training and the ability to attain your next career step within Barracuda.

• Equity, in the form of non-qualifying options
• Career-growth opportunities
• High-quality health benefits
• Retirement Plan with employer match
• Flexible Time Off and Paid Time Off benefits
• Volunteer opportunities

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