Campaign Operations Specialist

Full Job Description

About the Role

Own and execute global campaign operations across the GTM organization, ensuring campaigns are deployed accurately, on time, and in alignment with business objectives. This role is accountable for:

• Campaign execution excellence: campaigns are built, tested, launched and monitored with high quality and operational consistency.

• Process optimization: campaign workflows, intake processes and execution standards support scalable marketing operations.

• Stakeholder alignment: marketing teams receive operational support to successfully deliver regional and global campaign initiatives.

What will you be doing?

1. Campaign Execution and Delivery

• Build, QA, and deploy multi-channel marketing campaigns according to campaign briefs and SLAs. • Execute campaign assets including emails, forms, landing pages, nurture programs, and audience segmentation. • Manage campaign schedules and ensure on-time delivery across global and regional programs. • Conduct thorough pre-launch quality assurance covering targeting, personalization, links, rendering, and compliance requirements. • Support localization and regional adaptations while maintaining execution consistency. • Monitor campaign performance indicators and identify operational improvements.

2. Cross-Functional Partnership

• Serve as the primary operational partner for Demand Generation, ABX, Events, Field Marketing, and Regional Marketing teams. • Collaborate with content, digital marketing, analytics, and operations teams to ensure successful campaign delivery. • Communicate campaign timelines, risks, and execution status to stakeholders. • Drive alignment across teams to improve campaign execution efficiency and consistency.

3. Campaign Planning and Workflow Management

• Manage campaign prioritization and execution workflows across global marketing teams. • Coordinate campaign timelines, dependencies, and launch readiness activities. • Maintain campaign documentation, execution standards, and operation playbooks. • Partner with stakeholders to define campaign requirements, deliverables, and success criteria. • Ensure campaign requests are scoped appropriately and aligned with operational capacity.

4. Campaign Process Optimization

• Identify opportunities to improve campaign workflows, reduce execution risk, and increase operational efficiency. • Establish and maintain campaign execution best practices and standard operating procedures. • Analyze campaign delivery metrics to drive continuous improvement initiatives. • Support automation and workflow enhancements that improve campaign scalability. • Contribute to operational reporting and campaign performance reviews.

OK, I'm interested... is this the job for me?

We look for people who value agility, passion and teamwork; those who can bring fresh ideas to the table and want the opportunity to learn, grow, and expand their careers. Bring your aptitude and build upon what you do best for our customers, partners, team, and you.

Other qualities you’ll need to be a fit for this role include:

• 3-5 years of experience in campaign operations, marketing operations, or demand generation support

• Hands-on experience building and executing marketing campaigns, including email, nurture, webinar, event, and integrated digital campaigns

• Strong understanding of audience segmentation, targeting strategies, campaign QA, and launch management

• Experience managing campaign workflows, intake processes, and stakeholder communication

• Knowledge of campaign measurement, attribution fundamentals, UTM tracking, and marketing reporting

• Excellent project management skills with the ability to manage multiple campaigns simultaneously

• Strong attention to detail and commitment to operational excellence

• Experience partnering with regional and global marketing teams

Must be comfortable working a night shift schedule

What’s in it for you?

• HMO coverage from day 1 of employment (plus 2 free dependents)

• Group life insurance (upon regularization)

• Paid annual and sick leaves (convertible into cash)

• Paid compassionate leave (5 days)

• Employee Dedication Award (years of service)

• Employee Referral Bonus Program

• Promoting diversity and inclusion

• Business Travel Opportunity (Top Performers)

• Hybrid Working Arrangement

• Competitive compensation package,

• Performance bonuses/incentives

• Career growth & advancement opportunities

AvePoint is proud to employ talent from many different backgrounds, experiences, and identities. We believe that diversity and inclusion drives our success and is at the core of how we hire, communicate, and collaborate to deliver value and excellence. We are committed to fostering an environment where people can bring their whole selves to work and feel a sense of belonging, and we continue to work toward creating a workforce that represents the diversity of our customers and communities.

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