Case Management Specialist

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Case Management Specialist based in the United States. This full-time remote role supports members through coordinated, compassionate, and accessible healthcare services. You will work as part of an interdisciplinary care team, helping members address health needs, social barriers, and gaps in preventive care. A significant portion of the role involves direct telephone engagement, outreach, assessment, care planning, and ongoing coordination. You will help connect members with healthcare benefits, community resources, and services that support their overall well-being. The position combines member advocacy, detailed documentation, healthcare technology, and close collaboration with clinical professionals. Success requires empathy, organization, accountability, strong communication, and the ability to engage members who may be difficult to reach. You will work in a structured, metrics-driven environment while maintaining compliance with healthcare regulations and privacy standards.

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