Overview
CENTRAL RESERVATIONS & CUSTOMER SERVICE MANAGER at The Team Builders — Dubai, United Arab Emirates. **We're Hiring: Central Reservations & Customer Service Manager** Are you a dynamic leader with a passion for guest service and a strong network in the tourism and hospitality sector? Join a prestigious hospitality group in Dubai and play a key role in shaping world-class customer experiences! **Key Highlights**: - ️ Must have strong links with tour operators and DMCs - ️ Experienced in handling high-level guest complaints - ️ Strong leadership and interpersonal skills a must **You'll Be Responsible For**: - Overseeing LARGE venue reservations & optimizing booking performance - Leading a proac
Full job description
We're Hiring: Central Reservations & Customer Service Manager Are you a dynamic leader with a passion for guest service and a strong network in the tourism and hospitality sector? Join a prestigious hospitality group in Dubai and play a key role in shaping world-class customer experiences!
Key Highlights:
- ️ Must have strong links with tour operators and DMCs
- ️ Experienced in handling high-level guest complaints
- ️ Strong leadership and interpersonal skills a must
You'll Be Responsible For:
- Overseeing LARGE venue reservations & optimizing booking performance
- Leading a proactive customer service team
- Training, coaching, and driving high service standards
- Enhancing revenue through B2B collaboration and upselling
- Resolving guest issues with professionalism and empathy
Minimum Requirements: 3+ years in a managerial role Proven leadership in reservations & customer service Ability to multitask and lead under pressure Experience with group bookings and B2B travel partners
Ready to take the next step in your hospitality leadership journey?
Tips for this job
Practical Job and Scholarship guidance. These tips do not replace official rules or create new eligibility requirements.
- Tailor the CV and application to the responsibilities and required skills stated on the official employer page.
- Use concrete evidence of relevant work, projects and measurable results rather than generic claims.
- Confirm location, work authorization, remote restrictions and sponsorship terms before applying.
- Apply through the original employer or official recruitment destination shown on this page.
Verification notes
Imported from freehire's public, keyless open-job API after the index reported the posting open. The upstream record supplied this canonical employer, ATS, or official public-board URL; repost-only sources and protected portal URLs are excluded. No login, CAPTCHA, private candidate data, or protected job-board session was accessed.
Job and Scholarship is the discovery and verification layer. Confirm eligibility, dates, salary/funding and application instructions on the original source before submitting anything.
The Team Builders Careers (Manatal) ↗Browse current Job and Scholarship listings from The Team Builders Careers (Manatal) →
