Client Manager (National Benefits)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Client Manager (National Benefits) based in United States. This role is responsible for delivering high-quality client service and managing employee benefits programs for complex accounts. You will build trusted relationships with client representatives while serving as a responsive point of contact for benefits questions and requests. The position combines client management, compliance guidance, carrier and vendor coordination, and employee communication. You will help clients navigate benefit programs, resolve issues, and implement new carrier or vendor solutions effectively. The role also involves preparing and leading meetings, developing member-facing communications, and supporting benefits education sessions. Strong organization, diplomacy, and attention to detail are essential for managing multiple priorities and deadlines. You will work collaboratively across internal teams while contributing to an environment focused on relationships, service, and continuous improvement.

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