Clinical Quality Assurance Specialist

Full Job Description

The NHS is under immense pressure. Primary care teams are carrying more demand than ever, with limited time, capacity, and headroom. Abtrace is a healthtech company that builds software to support them in making proactive health interventions across the populations they care for. Our product monitors the health record of a patient to detect signals of deterioration, early onset of new disease and opportunities for preventative interventions.

At Abtrace, we believe proactive and preventative care is one of the most effective ways to improve both public health outcomes and the daily experience of people delivering care. We believe healthcare professionals deserve software that is not only reliable and safe, but modern and thoughtful. Today we support over 600 primary care practices across the UK covering 5 million patients, helping them improve quality of care while saving time and money.

We are looking for a qualified GP to join our Quality Department in a Clinical Quality Assurance role, supporting the safe, high-quality delivery of regulated digital health services.

Responsibilities

Clinical QA & Regulatory Support

• Conduct clinical quality assurance activities for digital health, including structured review, sampling, and audit of clinical content, workflows, and outputs.
• Assess adherence to internal quality standards, clinical policies, and applicable regulatory frameworks relevant to digital health.
• Identify quality gaps, clinical risks, and improvement opportunities, escalating findings appropriately within the Quality and Compliance framework.
• Support internal and external audit activity by preparing evidence, contributing to audit documentation, and responding to findings.

Documentation, Feedback & Continuous Improvement

• Produce clear, structured, and high-quality written outputs, including QA reports, clinical reviews, and supporting documentation for regulatory and quality purposes.
• Provide constructive, evidence-based feedback to internal stakeholders, including clinicians, product teams, and QA engineers, to support continuous quality improvement.

Cross-functional Collaboration

• Work with product, engineering, operations, and clinical teams to understand digital workflows and how clinical decisions are implemented within technical systems.
• Support translation of clinical and regulatory requirements into practical quality checks and acceptance criteria within digital products.

Learning & Domain Expertise

• Stay informed about relevant external clinical guidance, primary care standards, and regulatory expectations impacting digital health services.
• Proactively seek information and clarification to support informed, independent clinical judgement within a regulated technology environment.

Requirements

• Fully qualified GP with current GMC registration
• Minimum 1 year post-qualification experience working within an NHS GP practice.
• Minimum commitment of 3 days a week.
• Solid understanding of primary care processes relevant to digital and population-based care.
• Very high attention to detail and a structured, methodical approach to review and documentation.
• Good degree of computer literacy, skilled to work with a variety of software systems.
• Ability to learn new systems, technical concepts, and regulatory requirements quickly and independently.
• Excellent written and verbal communication skills, including the ability to provide clear, constructive feedback to individuals with varied technical and non-clinical backgrounds.
• Comfortable working within defined quality processes and escalation pathways under the direction of senior compliance leadership.

Benefits

• Competitive salary, depending on experience
• Private Pension
• Generous maternity/paternity leave
• Flexi working & possibility for remote working
• Company's office in Paddington - easy commute and comfortable surroundings
• Motivated, highly functioning, multi-disciplinary team (high proportion of clinicians across multiple departments)
• Opportunity to be involved in ground-breaking technology impacting patient health

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