Overview
Who is Sonar?
Full job description
Who is Sonar? Sonar is driving the future of agent-centric software development. As the leader in AI code verification and governance, we solve a critical problem: ensuring that software generated by AI-assisted developers or autonomous agents is reliable, secure, and maintainable. Integrating seamlessly with Claude Code, Codex, Cursor, GitHub Copilot, Gemini, and Devin, we help over 75% of the Fortune 100 build trusted, reliable, compliant software. Customers who use Sonar are 44% less likely to report an outage due to AI-generated code. We believe code verification is the critical missing link in the Agent-Centric Development Cycle (AC/DC). Industry giants like Nvidia, ServiceNow,Booking.com, Goldman Sachs, AstraZeneca, and Ford Motor Company count on us to provide independent, explainable, consistent review and governance of their AI-generated code via products like: SonarQube: The world’s leading AI code review and verification platform. SonarQube Foundation Agent: Currently topping the leaderboards for agentic software repair. SonarSweep & Sonar Context Augmentation: Providing the enterprise-grade context and constraints agents need to be truly effective. Our team operates across global hubs in Austin, Bochum, Dubai, Geneva, London, Singapore, Tokyo, and Washington D.C. We move with a mindset we call CODE: Committed to our customers and community. Obsessed with quality. Deliberate in our decisions. Effective as one team. With over $400M in revenue and profitable, fast-paced growth, we are building the backbone of the AI software revolution. If you’re hungry to have an impact, want to build at a fast pace, and ready to work at the forefront of AI, we want to hear from you.
Position description
We are still at the beginning of our growth journey, so we are putting new processes, technologies, and tools in place on a continuous basis. Your role is a pivotal engineering contributor to the tooling and services to automate and enhance the software development lifecycle, empowering our fellow SonarSourcers to deliver with speed, confidence, and security. You would be a member of a team that delivers solutions across all of our 5 offices: Austin (Texas, US), Geneva (Switzerland), Bochum (Germany) and Singapore.
As a Major Incident Manager, you use and create automation tools to monitor and observe production infrastructure services both on premises and in the cloud. You are allergic to repetitive tasks, preferring to maximize automation and reliability. You are expert in change management, infrastructure management, system support, and configuration management.
Cloud platform engineering through code: Design and evolve secure, reliable AWS foundations using reusable infrastructure-as-code, automated deployment pipelines, and tested change controls. Automation and self-service: Develop pragmatic tooling, integrations, and glue code that solve operational problems for Systems Engineering and make internal customers more self-sufficient. AI-enabled platform engineering: Use and develop AI-enabled tooling and automation to improve infrastructure delivery, operational triage, knowledge retrieval, and self-service, with appropriate human review, security, and governance. Reliability and observability: Define and improve monitoring, alerting, dashboards, runbooks, SLIs/SLOs, capacity planning, and service-health reporting for Systems Engineering services. Security engineering: Design, architect, implement, and operate secure cloud controls — including least-privilege access, policy-as-code, secrets management, auditability, configuration baselines, and automated evidence collection — in partnership with Information Security. Incident response: Participate in the Systems Engineering on-call and escalation model for services and tools owned by Systems Engineering. Lead or contribute to incident response, root-cause analysis, and preventative follow-up work. Resilience engineering: Lead or facilitate FMEAs and recovery exercises for critical cloud services and material changes; translate findings into funded, owned engineering actions. Technical leadership: Produce lightweight designs, establish standards, review complex changes, mentor peers, and influence service-owning teams to adopt reliable platform patterns. Collaboration: Work closely with Systems Engineering, S/NOC, Information Security, IT Ops, Product Engineering, and external providers to define clean service boundaries and effective escalation paths.
8+ years of hands-on experience in cloud, platform, site reliability, infrastructure, or DevOps engineering in a SaaS, cloud-native, or complex enterprise environment. Strong AWS experience, including networking, IAM, DNS, logging/monitoring, compute, storage, security controls, and multi-account or multi-environment design. Deep infrastructure-as-code experience with AWS CDK, Terraform, CloudFormation, or equivalent, including reusable modules, automated testing, code review, and CI/CD delivery. Strong software engineering and automation skills in at least one of Python, TypeScript, Go, Bash, or a comparable language with a heavy emphasis on AI skillsets. Experience designing production-grade observability: metrics, logs, traces, actionable alerting, dashboards, and operational runbooks. Demonstrated ability to automate operational controls and remove manual work while preserving appropriate approvals, auditability, and safety. Experience with incident response, post-incident engineering, root-cause analysis, and translating lessons into measurable reliability improvements. Sound knowledge of cloud security principles: identity and access management, least privilege, encryption, secrets handling, secure networking, vulnerability management, and logging. Excellent written and verbal English communication; able to explain technical decisions, risks, and trade-offs to both technical and non-technical stakeholders.
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