Overview
Design and implement Infrastructure as Code, automated pipelines, agents, and AI-enabled solutions for infrastructure discovery, provisioning, migration, governance, observability, security, and operations at scale. Contribute to end-to-end technical delivery results by partnering with CSAMs (Customer Success Account Manager) and account teams to ensure consumption plans, customer success plans, and committed milestones are technically sound and aligned to customer priorities. Drive modernization and AI Readiness initiatives across app modernization, database modernization, infrastructure, SAP, hybrid, and agents scenarios, including committed proof-of-concept, pilot, and production milestones. Help customers improve workload health, resiliency, sovereignty, security, capacity, and performance so mission-critical environments are ready for production-scale AI and long-term Azure growth.
Full job description
Full Job Description
Design and implement Infrastructure as Code, automated pipelines, agents, and AI-enabled solutions for infrastructure discovery, provisioning, migration, governance, observability, security, and operations at scale. Contribute to end-to-end technical delivery results by partnering with CSAMs (Customer Success Account Manager) and account teams to ensure consumption plans, customer success plans, and committed milestones are technically sound and aligned to customer priorities. Drive modernization and AI Readiness initiatives across app modernization, database modernization, infrastructure, SAP, hybrid, and agents scenarios, including committed proof-of-concept, pilot, and production milestones. Help customers improve workload health, resiliency, sovereignty, security, capacity, and performance so mission-critical environments are ready for production-scale AI and long-term Azure growth. Use agents, repeatable IP, templates, and frameworks in delivery; contribute learnings and improvements that help scale repeatable modernization outcomes across Factory and Unified engagements. Identify and resolve technical blockers, support delivery oversight, and escalate risks across key Factory and Unified modernization engagements to accelerate go-live and improve customer outcomes. Identify next-best workload opportunities from each engagement and partner with account teams to generate incremental pipeline aligned to Frontier Accelerate, Factory, Unified, Frontier and Core Conversation related priorities. Maintain technical intensity through continuous skilling and certifications in priority workloads including app modernization, database modernization, Azure SQL, PostgreSQL, AKS, App Service, Azure Container Apps, SAP, hybrid infrastructure, Defender for Cloud, GitHub Copilot, Azure Copilot, and modernization agents, Terraform, CI/CD, GitOps, platform engineering, and AI-assisted infrastructure automation. Apply these capabilities through hands-on customer delivery and reusable technical assets. Engage in technical communities, share modernization best practices, contribute to knowledge reuse, and support IP development that accelerates secure, resilient, AI-ready customer transformation. Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 2+ years of experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 5+ years of experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 3+ years of experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience. 2+ years experience working in a customer-facing role (e.g., internal and/or external). 2+ years experience working on technical projects. Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).
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