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Commercial Merchant Support Agent

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wol...

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Deliveroo Europe, United Kingdom Source published Sep 21, 2026 Verified 1 day ago
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CountryUnited Kingdom

Overview

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Commercial Merchant Support Agent - UKIE Location: Manchester Working pattern: Hybrid (3 days in-office

Full job description

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Commercial Merchant Support Agent - UKIE Location: Manchester Working pattern: Hybrid (3 days in-office) | 37.5 hours per week | Rotational shift pattern may include weekends and public holidays (09:00 - 17:30 - flexible shift start time available). Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial Merchant Support team supports Deliveroo’s restaurant and grocery merchants by delivering efficient and empathetic service with every interaction. Whether solving live issues, building proactive support experiences, or driving continuous improvement through data and insights, we are champions of service excell

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