Overview
About Base Base is a platform for in-real-life social connection and community. Our Members are accomplished people who have built careers, families, and reputations. They come to Base for what their calendars are missing: regular, in-person time with peers they actually want to know. A Member's first impression of Base is a person, not a product. That person is the Concierge . The Role You are the human bridge between someone applying to Base and someone walking into their first event. You work entirely on the phone, SMS, and email. You call new Members outbound. You answer questions fast. You move people from "I just applied" to "I'm coming Thursday," and you make sure they feel known when they get there. What You Will Do Call applied Members outbound. Real conversations, not scripts that sound like scripts. Answer inbound SMS, email, and calls quickly. Speed matters. Get curious about
Full job description
Full Job Description
About Base
Base is a platform for in-real-life social connection and community. Our Members are accomplished people who have built careers, families, and reputations. They come to Base for what their calendars are missing: regular, in-person time with peers they actually want to know.
A Member's first impression of Base is a person, not a product. That person is the Concierge .
The Role
You are the human bridge between someone applying to Base and someone walking into their first event. You work entirely on the phone, SMS, and email. You call new Members outbound. You answer questions fast. You move people from "I just applied" to "I'm coming Thursday," and you make sure they feel known when they get there.
What You Will Do
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Call applied Members outbound. Real conversations, not scripts that sound like scripts.
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Answer inbound SMS, email, and calls quickly. Speed matters.
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Get curious about each Member. Ask the question that earns the next one.
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Move people to their first event. Make sure they show up.
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Hit your numbers. Bonuses are tied to outcomes.
Who You Are
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Charismatic. The kind of person people want to keep on the phone.
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Professional in any context. You sound like someone a founder, a doctor, or a federal judge would trust on the first call.
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Background in customer-facing work. You have spent meaningful time in roles where the relationship was the job.
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Have delivered high-touch hospitality. Hotel front office, private club, concierge medicine, fine dining, members-only spaces, anywhere the standard was personal and the room was discerning.
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Confident on outbound. Cold and warm calls do not faze you.
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Competitive. You like numbers, and you like winning them.
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High service standard. Every Member is the most important call of your day.
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Clear speaking voice. Warm, easy to understand, never performative.
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Curious about people. You actually want to know who someone is, what they do, what they are missing.
Details
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Pay: $30 per hour, plus performance bonuses.
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Hours: 15 to 30 per week. You pick when.
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Location: Remote. Phone, SMS, and email only. No Zoom.
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Workspace: Reliable home internet and a quiet place to take calls.
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Eligibility: 18 or older and eligible to work in the US.
How To Apply
If this sounds like you, submit your application today!
Base is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Base is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Tips for this job
Practical Job and Scholarship guidance. These tips do not replace official rules or create new eligibility requirements.
- Tailor the CV and application to the responsibilities and required skills stated on the official employer page.
- Use concrete evidence of relevant work, projects and measurable results rather than generic claims.
- Confirm location, work authorization, remote restrictions and sponsorship terms before applying.
- Apply through the original employer or official recruitment destination shown on this page.
Verification notes
Discovered directly from the employer’s public Ashby Job Postings API. The complete public role content and compensation metadata were normalized into safe candidate-facing sections.
Job and Scholarship is the discovery and verification layer. Confirm eligibility, dates, salary/funding and application instructions on the original source before submitting anything.
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