Coordenação de Experiência e Engajamento de Alunos

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Coordenação de Experiência e Engajamento de Alunos based in Brazil. This is an opportunity to lead the strategy and execution of student experience across a diverse portfolio of education products. You will manage a team focused on creating engaging, seamless, and memorable experiences throughout the student journey. The role combines people leadership, customer experience, project management, communication, and data-driven decision-making. You will act as a key connection between students and internal teams, translating feedback into meaningful improvements. Success will be measured through indicators such as satisfaction, engagement, class participation, and repurchase. You will have significant influence on initiatives designed to strengthen loyalty, engagement, and customer lifetime value. The environment is collaborative, dynamic, and focused on innovation, learning, and continuous improvement.

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