Corporate Vacancy - IMU University

Full Job Description

IMU University in Malaysia was established in alignment with the Malaysian government’s vision to position the country as a leading hub for educational excellence in the region, while also providing Malaysian students with greater opportunities to achieve their aspirations.

Interested applicants are encouraged to submit their applications, including a complete curriculum vitae (CV), personal contact details, and references. Please note that only shortlisted candidates will be contacted via email or phone for further communication.

Role Purpose

• Manage the stakeholders and activities, include the implementation of appropriate procurement process, project management, reporting and rectify the non-compliance and audit issues.

• Sourcing for the goods and services that meet the purchasing requirements in terms of quality, delivery lead-time, after-sales services, cost, etc. and recommend to the requesting departments within the expected turnaround time.

• In-charge of procurement’s functions (includes contract management, Procurement reporting and analysis), to meet the purchasing requirements as well as complying with the statutory & regulatory requirements, company’s policy & procedure in terms of quality, cost, timeliness, risk & governance.

Job Responsibilities

• Execute tender/sourcing process to evaluate, recommend the goods/services, supplier that best meet the purchasing requirements and to the best interest of company, submit for approval in accordance with the Limits of Authority (LOA) and Supply Chain Management (SCM) Procedure.

• To lead the sourcing project with the following responsibilities:

• Coordinate internal resources and vendors for seamless execution of sourcing project phases.

• Review and analyse the internal requesting department’s scope and requirement prior to the pre-sourcing, and drive the sourcing evaluation criteria and Total Cost of Ownership (TCO).

• Participate in or oversee the pre-qualification and bid evaluation process.

• Ensure compliance to IMU Sourcing Policy when executing sourcing project.

• Develop and maintain sourcing project on-time and within scope and perform risk management to minimize projects risks.

• Drive savings through tenacious negotiation, re-negotiation and an understanding of buying and procurement.

• Coordinate internal resources and vendors for seamless execution of sourcing project phases.

• Review and analyse the internal requesting department’s scope and requirement prior to the pre-sourcing, and drive the sourcing evaluation criteria and Total Cost of Ownership (TCO).

• Participate in or oversee the pre-qualification and bid evaluation process.

• Ensure compliance to IMU Sourcing Policy when executing sourcing project.

• Develop and maintain sourcing project on-time and within scope and perform risk management to minimize projects risks.

• Drive savings through tenacious negotiation, re-negotiation and an understanding of buying and procurement.

• To work with stakeholder and Finance on opportunity assessment including budget management against sourcing activities with a view of optimize value received / return of investment (ROI) for spend.

• To manage sourcing perspective including strategic & opportunity assessment, determine sourcing strategy, execute sourcing strategy, tactical execution, supplier relationship management and performance management.

• Execute Supplier Performance Evaluation Exercise to evaluate & recommend the best suppliers within same category of supplies in the Preferred Supplier List.

• Provide updates on market, vendors, services and/or product trends to internal stakeholders.

• Process & review the application to register a new vendor if with strong justification (e.g. needs to purchase, comparison of quotations between existing vendor and new vendors, credibility of new vendor, after-sales services, etc.).

• Vendor contract management – new and recurring.

Reporting & Analysis

• Regular reporting of Tender and procurement’s transactions, performance and analysis, including to develop and implement action plan for continual improvement.

• Process application of new supplier, recommend for approval/rejection and manage master data (Supplier Master, Item Source Reference, Goods and Services Tax (GST) Relief Certificate, etc.)

• Guide requester/user on statutory & regulatory requirements, policy & procedure and system transaction.

• Carry out related departmental tasks that requested by superior.

Job Requirement

• Minimum bachelor’s degree in Business, Management, Engineering, Finance, Accounting, or a related field.

• At least 3 years of relevant experience in sourcing, procurement, purchasing, logistics, or business and financial planning.

• Experience in the education or healthcare industry would be an advantage.

• Proficient in Microsoft Excel, PowerPoint, and Word; familiarity with Oracle PeopleSoft would be an advantage.

• Good written and verbal communication skills in English, including active listening.

• Results-oriented with good time-management skills and the ability to meet tight deadlines.

• Able to work under pressure, manage multiple priorities, and collaborate effectively with stakeholders.

Apply for this Position

Role Purpose

• Involve in the end-to-end application/software development, including design, implementation, testing and deployment.

• Collaborate and work closely with project stakeholders to understand requirements generated by business strategies and operational requirements.

• Assist in preparation of technical documentation of project requirements and plan.

• Develop web application and data analysis tool for internal application and process automation.

• Technical support to resolve day-to-day application support issues when required.

• Involve in integration activities across numerous systems within and outside the organization.

• Ensuring adherence and compliance with defined policies and guidelines.

• Any additional/ad-hoc task as assigned by immediate superior.

Job Responsibilities

Software Development

• Initiate system and process improvements by studying current practices and evaluating business needs and technology solutions.

• Involve in applications enhancement and new software development using web.

• Involve in new development of APIs for data integration between various and multiple systems.

• Provide functional / technical impact and value analysis.

• Proactive with strong sense of delivering excellent customer service.

• Provide support for testing and training of systems implemented.

Project Implementation

• To create and plan the project deliverables, manage and drive user requirements gathering, design, development, UAT and go-live of the project.

• Prepares or works with the vendor to have technical reports, user documentation and user training of the solution.

• Monitors project progress by tracking activity against timeline; resolving problems; publishing progress reports and recommending actions.

• Liaise with the ITS infrastructure and technical teams on project requirements.

• Ensures project documents are complete, up-to-date and maintained appropriately.

Policies & Procedures

• Ensure compliance with IMU policies and procedures.

• Liaise and work closely with compliance, security and audit personnel in ITS team on any compliance, security and audit activities.

Job Requirement

• Bachelor degree in Computer Science or Engineering, Information Services required.

• Minimum of 3-5 years of hands-on-experience experience in system analysis, software development and implementation experience.

• Exposure and knowledge on web technologies such as Python, PHP, JavaScript RESTful APIs and databases such as MySQL/PostgreSQL.

• Familiar with Cloud Computing technologies such as Amazon Web Services (AWS), Microsoft Azure or Google Cloud Platform (GCP).

• Familiar with Version Control System like Git, BitBucket.

• Experience in Agile/Scrum working culture and understanding SDLC processes.

Technical Competencies

• Able to grasp complex business processes and to inter-relate these relationships and processes.

• Interact effectively and professionally with individuals at all levels, both internal and external.

• Able to independently manage multiple concurrent projects from planning and project execution phase.

• Able to work with vendors on project roll-out and manage the project well.

Apply for this Position

Role Purpose

• To manage all administrative support functions efficiently and confidentially within the School.

• Provide secretarial support to Dean of School.

• Collaborate with the team and Head of Deanery to streamline administrative processes and improve overall efficiency.

• Collaborate with the Head of Deanery to standardize and fine-tune processes, maintain updated data, and ensure the effective operation of schools within the portfolio.

Principle Accountabilities

Managerial Role of the Assistant Manager

• Serve as the primary person responsible for maintaining the documentation of curriculum revisions within the supported programs, ensuring the accurate and comprehensive recording of all data and documents.

• Take charge of budget management, including drafting program budgets and monitoring expenses to maintain alignment with the approved budget.

• Play a key role in refining SOPs within the Deanery, particularly those related to programmes and the school, to enhance operational efficiency and reduce faculty workload, in alignment with the institution's objectives.

• Be instrumental in monitoring and ensuring standardized operations within her portfolio, optimizing processes for improved efficiency and effectiveness.

• Collaborate closely with the Programme Director and Dean to prepare accreditation documents for the school's programmes, demonstrating a commitment to maintaining and enhancing educational quality and standards.

Secretarial Function to the Dean of School

• Calendar and Meeting Management: Responsible for organizing the Dean's schedule, meetings, and appointments.

• Document Approval: Ensuring the timely processing and approval of documents requiring the Dean's authorization.

• Document Review: Conducting a thorough review of letters and documents that necessitate the Dean's approval.

• Ad Hoc Tasks: Assisting the Dean with any additional tasks as assigned.

• KPI Compilation and Report Preparation: Compiling Key Performance Indicators (KPIs), reports, and data as needed by the Dean.

Secretarial Support for Associate Deans

• Meeting and Appointment Management: Efficiently coordinate meetings and appointments for the Associate Deans.

• Data Compilation Assistance: Provide support in gathering and organizing necessary data.

• Report Compilation and Formatting Aid: Assist in compiling and formatting reports as required by the Associate Deans.

Administrative Function to the School

• Academic Reporting: Responsible for compiling, formatting, and submitting various academic reports, including those for the Board of Governors (BOG), Senate, Vice-Chancellor (VC), and MPU status updates.

• Accreditation, SETARA, Audit Visits: Prepare, print, and submit documentation required for accreditation, SETARA assessments, and audit visits.

• Event Coordination and Reporting: Coordinate and report on events at both the university and school levels, including but not limited to PEAC (Programme Evaluation and Assessment Committee) meetings, Academic Council gatherings, Prize Presentation Ceremonies, Convocations, and other relevant events. Prepare and distribute meeting minutes as needed.

• MOU Renewals and Signing: Handle the coordination and signing process for Memoranda of Understanding (MOU) renewals and new MOU signings.

• Report Compilation: Compile, format, and submit various reports, including those related to the Academic Quality Committee (AQC) and School Monitoring, to ensure compliance and accountability.

Administrative Function to the Programme

• Coordinate external teaching support, including External Examiners, Visiting/Guest Lecturers, Preceptors, and Adjunct Lecturers, as well as appointments, schedules, letters, and claims.

• Manage academic appointments for key programme roles and committees, including appointment letters, documentation, and system updates.

• Monitor programme budgets and claims, ensuring timely and accurate submissions.

• Coordinate MOH payments, including student lists, official letters, cheque requests, and KKM approvals.

• Prepare and submit annual programme budgets, including budget justifications and supporting documents.

• Manage conference budget requests, including form verification, Dean’s approval, and HR submission.

• Coordinate purchasing and procurement activities through the FITS system.

• Maintain curriculum revision records, programme documentation, and filing systems.

Secretarial Support for Meetings

• Coordinate and provide secretarial support for CAC, School, Management, Programme, Working Group, and other academic meetings.

• Prepare meeting agendas, papers, appendices, and related documents.

• Coordinate meeting invitations and attendance of members and student representatives.

• Record and prepare meeting minutes and maintain proper documentation.

• Follow up on action items, decisions, and submissions arising from meetings.

• Coordinate follow-up matters with the Faculty Board and Senate where required.

Support to Student Related Matters

• Manage and prepare student-related letters, including clinical/practical attachments, warnings, disciplinary matters, plagiarism, attendance, and visa-related documents.

• Process and manage student claims, including compilation, approvals, system submission, and follow-up with Finance.

• Coordinate student academic status processes such as repeat, deferment, re-enrolment, and withdrawal, including approvals, correspondence, and departmental updates.

• Monitor student attendance and leave, including attendance tracking, eligibility monitoring, preparation of related letters, and follow-up with faculties.

• Coordinate the Mentor-Mentee (Advisor-Advisee) Programme, including mentor/mentee assignments, meetings, system updates, presentations, and reporting.

• Maintain accurate records, generate reports, coordinate follow-ups, and ensure timely communication with students and relevant departments.

Perform any additional tasks or responsibilities befitting the position's grade, as directed by the Head of Deanery, Dean of School and Registrar.

Technical & Behavioral Competencies

Technical Competencies

• Excellent command of the English language, both written and oral.

• Proficient in using Microsoft Word and Outlook, with intermediate skills in Excel and PowerPoint. Knowledge of a student management system would be an added advantage.

Behavioral Competencies

• Excellent interpersonal and communication skills, including the ability to interact effectively with various stakeholders.

• Strong organization and time management skills, with the capacity to prioritize tasks when facing multiple demands.

• Self-motivated and capable of working proactively and accurately with minimal supervision.

• Demonstrated good decision-making ability in handling day-to-day operational matters.

Apply for this Position

Job Responsibilities

• Receive and execute written orders from dentists and dental students accurately, ensuring clear communication and understanding of the required tasks.

• Fabricate, modify, and repair dental devices for treatment, replacement, and protection, including full and partial dentures, provisional prostheses, crowns, bridges, inlays, onlays, orthodontic appliances, implant-supported prostheses, maxillofacial appliances, and any other form of prosthesis as prescribed by dentists.

• Ensure all dental prostheses and appliances are completed within the acceptable turnaround time.

• Maintain and upkeep equipment and instruments, ensuring they are in proper working condition.

• Ensure the workbench is kept clean and tidy after each procedure, adhering to cleanliness and safety standards.

• Ensure sufficient stock of materials and consumables required for the fabrication of prostheses and appliances in the dental laboratory and maintain accurate inventory records.

• Ensure each work order is registered correctly and promptly, maintaining accurate records for billing purposes.

• Prepare dental models as needed and conduct demonstrations of various dental laboratory procedures for dental students, ensuring proper instructional techniques.

• Assist and support Teaching & Learning activities conducted by the school/university, including demonstrations, Continuing Professional Development (CPD) workshops, seminars, and pre-conference workshops.

• Support school/university events and activities such as Corporate Social Responsibility (CSR) initiatives, charity events, etc.

• Guide students in the fabrication of dental prostheses, including Thermoplastic appliances, carving of premolars and molars, complete dentures, partial dentures, etc., as required.

• Handle complaints from clinics and work to find a resolution. Report unresolved cases to the Manager.

• Coordinate, supervise, and guide junior Dental Technologists, ensuring that they follow proper procedures and quality standards.

• Assist in evaluating new equipment and materials for acquisition, ensuring they meet the needs of the lab.

• Assist in the development of procedures for the ceramic lab to ensure operational efficiency and standardization.

• Actively participate in Safety and Health activities within the department, including hazard identification and promoting lab safety awareness among staff and students.

• Emphasizing compliance with safety, industry standards, and health protocols.

• Perform any other related tasks as assigned by the immediate superior.

Job Requirement

• Minimum Diploma in Dental Technology or an equivalent qualification.

• At least three years of work experience in a dental laboratory.

• Ability to work independently and manage laboratory tasks efficiently.

• Good written and verbal communication skills in English.

• Proficiency in computer applications.

• Experience with CAD-CAM systems and digital workflows is an advantage.

• Computer literature is a must.

Apply for this Position

Job Responsibilities

• Ownership of campus LAN/WAN, routing, switching, wireless, remote connectivity and supporting infrastructure services.

• Serve as the escalation point for incidents and problem management, leading diagnosis, root cause analysis and service improvement.

• Design and optimise network architecture, segmentation, resilience, failover and performance for academic, examination and clinical operations.

• Own the performance and user experience of wireless services in lecture halls, examination venues, offices and clinical settings, including Juniper Mist and Aruba environments.

• Strengthen network security through effective firewall policy management, NAC and 802.1X, VPN services, vulnerability remediation and compliance-aligned practices.

• Participate in the transition from managed services to an internal support model through knowledge transfer, support readiness, documentation and capability development.

• Mentor other engineers, support the Network Operations lead and establish consistent engineering standards, SOPs, runbooks and disaster recovery procedures.

• Provide technical governance through design review, lifecycle planning, capacity management, standards definition and risk management.

• Improve operational maturity through monitoring, observability, automation, scripting and continuous improvement initiatives.

• Work with vendors and partners to ensure service quality, project delivery and effective reduction of long-term external dependency.

Job Requirement

• Degree in Computer Science, Information Technology, Network Engineering or equivalent professional experience.

• Minimum 3 years of enterprise network and infrastructure engineering experience, ideally in multi-site, high-availability and regulated environments.

• Strong knowledge of campus LAN/WAN, routing, switching, wireless, VPN, firewall policy administration, segmentation, authentication controls and performance optimisation.

• Hands-on experience with Juniper switching and routing, Juniper Mist, Aruba wireless and mixed legacy infrastructure is preferred.

• Experience in lifecycle planning, documentation, disaster recovery, vendor management, service transition, monitoring, automation and continuous improvement.

• Preferred certifications: JNCIA/JNCIS/JNCIP, CCNA/CCNP, Aruba, Fortinet and ITIL Foundation; ISO 27001 awareness is desirable.

• Strong English communication, documentation and stakeholder engagement skills.

Apply for this Position

Job Responsibilities

The Manager will lead the data operations and analytics function, working with stakeholders across the university to deliver data-driven solutions aligned with institutional goals. Key responsibilities include:

• Oversee Operations of the Data Platform - Provide leadership and oversight for the daily operations of the enterprise data lake and data warehouse. Ensure efficient data ingestion, processing, and monitoring practices are in place while delegating operational tasks to the team.

• Guide Design and Development of ETL/ELT Pipelines - Lead the architectural direction and standards for ETL/ELT processes integrating data from multiple sources into the Data Lake, Data Marts, and Data Warehouse. Review team deliverables to ensure scalability, efficiency, and adherence to best practices.

• Engage Stakeholders and Align Business Requirements - Collaborate with business units to gather and prioritize requirements. Translate these into technical specifications and oversee the delivery of data solutions that enable decision-making and improve operational efficiency.

• Ensure Data Quality and Integrity - Define and enforce data quality standards. Supervise data cleansing, validation, and transformation efforts to maintain accurate, consistent, and reliable datasets across systems.

• Deliver Data Science and Analytics Solutions - Guide the development and implementation of dashboards, reports, and advanced analytics to meet strategic needs. Ensure data products are actionable, well-adopted, and aligned with the organization’s objectives.

• Drive Data Reliability, Security, and Compliance - Oversee methods and frameworks to enhance data reliability and ensure compliance with internal data governance policies in close collaboration with ITS Cybersecurity.

• Supervise Model and Algorithm Development - Provide technical direction on the development of predictive and prescriptive models. Ensure model validation, performance monitoring, and ethical use of AI/ML techniques.

• Lead Cross-functional Collaboration - Coordinate with multiple functional teams—including academic, corporate, and ITS — to implement data solutions, manage project delivery, and communicate analytical insights.

• Monitor and Improve Model Performance - Establish frameworks for monitoring and evaluating machine learning model performance and data accuracy. Guide the implementation of tools and processes for continuous improvement.

• Drive Innovation in Advanced Analytics - Promote the use of machine learning, segmentation, and visualization to uncover insights from data. Encourage experimentation and proof-of-concept development by the team or partners.

• Promote Best Practices in Coding and Tooling - Set technical direction for the use of Python, JS, SQL, or related technologies. Ensure adherence to standards in coding, versioning, and reproducibility across the team.

• Act as Analytics Subject Matter Expert (SME) - Provide expert guidance to stakeholders and leadership teams on the design and interpretation of advanced reports, dashboards, and analytics outputs.

Job Requirement

• Bachelor’s degree in Computer Science, Data Science, Information Technology or a related field. A master’s degree is an advantage.

• Minimum 10 years of overall work experience, including at least five years in a lead or managerial capacity within data engineering, analytics or data operations.

• Proven experience managing enterprise data platforms, data pipelines and large-scale analytics projects.

• Experience in project planning, budgeting, vendor management and reporting to senior stakeholders.

• Experience contributing to data governance policies or organisational data strategy.

• Strong leadership and mentoring skills, with experience developing high-performing teams.

• Excellent stakeholder management and communication skills, with the ability to translate technical concepts into business value.

• Strategic, organised and results-oriented, with strong analytical and problem-solving capabilities.

• Proactive, adaptable and committed to continuous learning and promoting a data-driven culture.

Technical Competencies

• Strong knowledge of data architecture, ETL/ELT pipelines and enterprise data platforms, including data lakes, data warehouses and data marts.

• Proficiency in SQL, Python and cloud platforms such as AWS, Azure or GCP.

• Experience with cloud-native data services such as AWS Glue, Athena, S3 and Redshift.

• Familiarity with distributed computing technologies such as Apache Spark or Hadoop.

• Experience in machine learning, advanced analytics, statistical modelling or artificial intelligence.

• Ability to guide and evaluate predictive and prescriptive models, including model validation and performance monitoring.

• Knowledge of data governance, metadata management, data quality, data security and privacy requirements.

• Familiarity with version control, CI/CD practices and collaborative development tools such as Git and JIRA.

• Ability to assess vendor solutions and integrate third-party platforms into enterprise data workflows.

Apply for this Position

Role Purpose

Managing the operations and corporate functions of the Clinical Campuses (Seremban, Batu Pahat, Kluang, and Kuala Pilah). Ensures the efficient administration of campus resources, promotes collaboration between academic and administrative departments, and drives strategic initiatives to improve campus performance and growth. The role also encompasses overseeing management of corporate staff and addressing student welfare, with a focus on creating a positive and enriching experience for students.

Job Responsibilities

Managing the Operations of Clinical Campuses

• Oversee day-to-day operations at Clinical Campuses in Seremban, Kuala Pilah, Batu Pahat, and Kluang, ensuring a safe and conducive working and learning environment.

• Supervise and oversee the comprehensive management of campus facilities and administration, including classrooms, laboratories, libraries, student areas, cafeterias, parking, and office spaces, ensuring all areas function efficiently and meet the needs of both staff and students.

• Implement and oversee development projects, renovations, and improvements at the Clinical Campus.

• Manage service contracts, maintenance, and infrastructure upgrades to ensure smooth operations.

Managing Corporate Staff of Clinical Campuses

• Oversee the operations of key departments such as Student Services, Academic Services, ITS, E-Learning, and the Library across all Clinical Campuses.

• Enhance collaboration between students, faculty, and corporate staff, fostering a supportive campus environment.

Student Welfare and Development

• Lead the Student Crisis Response Team (SCRT), addressing student welfare concerns and implementing crisis management protocols.

• Handle specific student welfare enquiries, ensuring they are supported throughout their academic journey at Clinical Campus.

Managing IMU Cares at Clinical Campuses

• Coordinate and oversee the IMU Cares Programme in Seremban, Batu Pahat, and Kluang, ensuring alignment with the program’s objectives.

• Manage the budget for the IMU Cares initiatives at Clinical Campuses, ensuring effective use of resources.

Operational and Financial Management

• Develop and manage the OPEX & CAPEX of clinical campuses budget, ensuring financial efficiency in all operations and projects.

• Implement strategies to reduce operational costs while maintaining high-quality services and facilities.

Liaising with Government Bodies and External Stakeholders

• Act as the main point of contact for governmental bodies and local regulatory authorities, ensuring compliance with laws and regulations.

• Foster relationships with external stakeholders to support campus operations, development, and community outreach initiatives.

Strategic Planning & Development

• Plan and implement long-term strategies for the growth and development of Clinical Campuses.

• Align campus initiatives with the institution’s goals, continuously seeking opportunities for improvement and innovation.

Strategic Liaison for Clinical Partnerships Teaching Facilities and Maintenance

• Liaise with all teaching hospitals and Klinik Kesihatan to ensure IMU facilities within clinical campuses are well-maintained and meet the necessary operational standards.

• Ensure timely communication and collaboration with external healthcare institutions to address any maintenance or facility-related requirements for clinical training.

Job Requirements

• A Bachelor’s degree in Business Administration, Facilities Management, Healthcare Management, or a related field is required.

• Minimum 8–10 years of relevant experience in campus management, operations, or facilities management, with at least 5 years in a leadership or managerial role.

• Proven experience managing multiple sites or campuses and coordinating with external partners (e.g., teaching hospitals, healthcare institutions).

• Demonstrated experience in overseeing student services, staff development, and crisis management, particularly within an educational or healthcare setting.

• Experience in budget management, resource allocation, and leading infrastructure projects is essential.

Apply for this Position

Role Purpose

To support simulation-based teaching and learning activities in the Dental Simulation Laboratory and Dental Technique Laboratory by assisting in laboratory preparation, session coordination, equipment readiness, digital learning support, and practical training activities, while ensuring a safe, organised, and effective learning environment for students.

Job Responsibilities

• Simulation Session Support

• Responsible for the preparation, setup, and turnover of simulation laboratories for pre-clinical teaching sessions.

• Support faculty during simulation exercises and provide technical assistance to students.

• Provide operational support to students under faculty supervision.

• Support digital simulation systems and learning technologies.

• Assist in the setup and coordination of practical assessments (e.g., OSCEs, competency exams).

• Lab Readiness & Operations

• Ensure all simulation units, instruments, and materials are prepared before each session.

• Perform basic operational checks on equipment and report any faults to the Dental Service Technician.

• Maintain cleanliness, orderliness, and readiness of the Dental Simulation Laboratory (DSL) and Dental Technique Laboratory (DTL) before and after sessions.

• Coordination of Materials

• Liaise with store personnel to ensure required instruments, materials, and consumables are available.

• Assist in the preparation and distribution of materials for teaching sessions.

• Report shortages or issues with stock supplies in a timely manner.

• Safety and Infection Control

• Ensure compliance with infection control protocols and safety standards within the simulation laboratory and technique laboratory.

• Monitor student adherence to lab rules and proper procedures.

• Support safe handling and disposal of consumables, materials and chemical waste.

• Communication & Support

• Work closely with academic and non-academic staff to support teaching activities.

• Communicate session requirements, issues, and operational needs clearly and promptly.

• General Support

• Support departmental activities and ad hoc tasks as required.

Job Requirement

• Diploma in Dental Hygiene, Dental Technology, or a related field; candidates with dental knowledge will have an added advantage.

• Experience in dental simulation laboratories, dental laboratories, or related clinical/teaching support environments.

• Basic understanding of dental instruments, materials, procedures, simulation equipment, infection control, and laboratory safety practices.

• Familiarity with digital dentistry technologies, simulation systems, OpenDent System, or related educational technologies would be an added advantage.

• Good organisational, communication, interpersonal, and problem-solving skills.

• Basic computer literacy and ability to use digital systems related to laboratory or teaching support.

• Able to work independently and collaboratively with faculty, staff, and students.

Apply for this Position

Role Purpose

To support IMU’s Technology Governance function across IT Services, covering technology governance, risk and compliance, audit coordination, vendor governance, policy framework, disaster recovery and business continuity governance, reporting, and follow-up on control gaps.

This is a governance and assurance role, with close coordination across the Network and Infrastructure and Cybersecurity Operations and Assurance functions where required.

Job Responsibilities

• Maintain the Technology Governance Framework, policies, standards, procedures, control checklists, evidence requirements and review cycles.

• Coordinate IT governance activities covering change, incident, service, monitoring and operational control reviews.

• Maintain the Technology Risk Register and track mitigation actions, control gaps, owners and closure dates.

• Coordinate internal/external audits, audit readiness, evidence collection, walkthroughs, responses and finding closure.

• Support compliance for ISO27001, PDPA, AI governance, internal controls, institutional policies and contractual requirements.

• Coordinate vendor governance including vendor risk review, SLA tracking, compliance evidence and periodic vendor review.

• Support DR/BCP governance and prepare monthly governance reporting on risk, audit, compliance, vendor issues and remediation status.

Job Requirement

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, Cybersecurity, Risk Management, or a related field.

• 3 to 6 years of relevant experience in technology governance, risk and compliance, audit, information security, IT service management, or vendor governance.

• Good understanding of ISO/IEC 27001, COBIT, ITIL, NIST, PDPA, vendor governance, service level agreement tracking, and disaster recovery governance.

• Experience in audit coordination, evidence collection, control testing, remediation tracking, and closure of audit findings.

• Good documentation, reporting, evidence management, and stakeholder coordination skills.

• Analytical, organised, proactive, and able to track remediation actions to closure while maintaining confidentiality and integrity.

• Professional certifications such as CISA, CRISC, ISO 27001 Lead Auditor/Lead Implementer, ITIL, COBIT, or equivalent would be an added advantage.

Apply for this Position

Role Purpose

The Strategy Analyst is responsible in upholding the organisation's commitment to strategic excellence and growth. The incumbent is accountable for influencing key decision-making processes and measuring success through the tangible impact of recommendations on strategic objectives. This position necessitates active involvement in strategic planning, thorough external and internal data analysis, performance monitoring, and effective cross-functional collaboration. The principle activities of this role will be carried out in close collaboration with the strategy team members and other IMU colleagues, emphasising team work and collaboration nature of the position.

Principal Accountabilities

• Analyse external and internal data to provide insights that support informed strategic decisions.

• Use industry, customer and organisation data to help define variables that can enhance or detract from business and operations.

• Contribute to planning and development of new strategies and tactical processes to meet organisation’s objectives.

• Monitor and report on the key metrics and strategic initiatives.

• Generate options and provide recommendations to facilitate issues resolution and risks mitigation.

• Drive cross-functional collaboration especially in managing interdependencies between initiatives.

• Evaluate effectiveness of the strategies and recommend changes as needed.

• Other ad hoc duties that support the department activities.

Job Requirement

• Bachelor’s Degree in Business Analytics, Business Administration, Management Information Systems, Accountancy, Finance, Economics, Engineering, Data Analytics, or other relevant disciplines.

• Minimum 2 years of relevant experience in project management, management reporting, business/data analytics, audit, consultancy, process improvement, or related fields.

• Experience in supporting senior management, coordinating cross-functional initiatives, and preparing reports or dashboards will be an added advantage.

• Proficient in Microsoft Power BI, Excel, PowerPoint and Word.

• Strong analytical, critical thinking, problem-solving, planning and organisational skills.

• Able to prioritise tasks and work independently with minimal supervision.

• Good interpersonal and communication skills, with proficiency in written and spoken English.

• A collaborative team player who is adaptable, curious and open to innovation.

Apply for this Position

• Minimum bachelor’s degree in Business, Management, Engineering, Finance, Accounting, or a related field.

• At least 3 years of relevant experience in sourcing, procurement, purchasing, logistics, or business and financial planning.

• Experience in the education or healthcare industry would be an advantage.

• Proficient in Microsoft Excel, PowerPoint, and Word; familiarity with Oracle PeopleSoft would be an advantage.

• Good written and verbal communication skills in English, including active listening.

• Results-oriented with good time-management skills and the ability to meet tight deadlines.

• Able to work under pressure, manage multiple priorities, and collaborate effectively with stakeholders.

Apply for this Position

• Bachelor degree in Computer Science or Engineering, Information Services required.

• Minimum of 3-5 years of hands-on-experience experience in system analysis, software development and implementation experience.

• Exposure and knowledge on web technologies such as Python, PHP, JavaScript RESTful APIs and databases such as MySQL/PostgreSQL.

• Familiar with Cloud Computing technologies such as Amazon Web Services (AWS), Microsoft Azure or Google Cloud Platform (GCP).

• Familiar with Version Control System like Git, BitBucket.

• Experience in Agile/Scrum working culture and understanding SDLC processes.

• Minimum Diploma in Dental Technology or an equivalent qualification.

• At least three years of work experience in a dental laboratory.

• Ability to work independently and manage laboratory tasks efficiently.

• Good written and verbal communication skills in English.

• Proficiency in computer applications.

• Experience with CAD-CAM systems and digital workflows is an advantage.

• Computer literature is a must.

Apply for this Position

• Degree in Computer Science, Information Technology, Network Engineering or equivalent professional experience.

• Minimum 3 years of enterprise network and infrastructure engineering experience, ideally in multi-site, high-availability and regulated environments.

• Strong knowledge of campus LAN/WAN, routing, switching, wireless, VPN, firewall policy administration, segmentation, authentication controls and performance optimisation.

• Hands-on experience with Juniper switching and routing, Juniper Mist, Aruba wireless and mixed legacy infrastructure is preferred.

• Experience in lifecycle planning, documentation, disaster recovery, vendor management, service transition, monitoring, automation and continuous improvement.

• Preferred certifications: JNCIA/JNCIS/JNCIP, CCNA/CCNP, Aruba, Fortinet and ITIL Foundation; ISO 27001 awareness is desirable.

• Strong English communication, documentation and stakeholder engagement skills.

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• Bachelor’s degree in Computer Science, Data Science, Information Technology or a related field. A master’s degree is an advantage.

• Minimum 10 years of overall work experience, including at least five years in a lead or managerial capacity within data engineering, analytics or data operations.

• Proven experience managing enterprise data platforms, data pipelines and large-scale analytics projects.

• Experience in project planning, budgeting, vendor management and reporting to senior stakeholders.

• Experience contributing to data governance policies or organisational data strategy.

• Strong leadership and mentoring skills, with experience developing high-performing teams.

• Excellent stakeholder management and communication skills, with the ability to translate technical concepts into business value.

• Strategic, organised and results-oriented, with strong analytical and problem-solving capabilities.

• Proactive, adaptable and committed to continuous learning and promoting a data-driven culture.

• A Bachelor’s degree in Business Administration, Facilities Management, Healthcare Management, or a related field is required.

• Minimum 8–10 years of relevant experience in campus management, operations, or facilities management, with at least 5 years in a leadership or managerial role.

• Proven experience managing multiple sites or campuses and coordinating with external partners (e.g., teaching hospitals, healthcare institutions).

• Demonstrated experience in overseeing student services, staff development, and crisis management, particularly within an educational or healthcare setting.

• Experience in budget management, resource allocation, and leading infrastructure projects is essential.

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• Diploma in Dental Hygiene, Dental Technology, or a related field; candidates with dental knowledge will have an added advantage.

• Experience in dental simulation laboratories, dental laboratories, or related clinical/teaching support environments.

• Basic understanding of dental instruments, materials, procedures, simulation equipment, infection control, and laboratory safety practices.

• Familiarity with digital dentistry technologies, simulation systems, OpenDent System, or related educational technologies would be an added advantage.

• Good organisational, communication, interpersonal, and problem-solving skills.

• Basic computer literacy and ability to use digital systems related to laboratory or teaching support.

• Able to work independently and collaboratively with faculty, staff, and students.

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• Bachelor’s degree in Information Technology, Computer Science, Information Systems, Cybersecurity, Risk Management, or a related field.

• 3 to 6 years of relevant experience in technology governance, risk and compliance, audit, information security, IT service management, or vendor governance.

• Good understanding of ISO/IEC 27001, COBIT, ITIL, NIST, PDPA, vendor governance, service level agreement tracking, and disaster recovery governance.

• Experience in audit coordination, evidence collection, control testing, remediation tracking, and closure of audit findings.

• Good documentation, reporting, evidence management, and stakeholder coordination skills.

• Analytical, organised, proactive, and able to track remediation actions to closure while maintaining confidentiality and integrity.

• Professional certifications such as CISA, CRISC, ISO 27001 Lead Auditor/Lead Implementer, ITIL, COBIT, or equivalent would be an added advantage.

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• Bachelor’s Degree in Business Analytics, Business Administration, Management Information Systems, Accountancy, Finance, Economics, Engineering, Data Analytics, or other relevant disciplines.

• Minimum 2 years of relevant experience in project management, management reporting, business/data analytics, audit, consultancy, process improvement, or related fields.

• Experience in supporting senior management, coordinating cross-functional initiatives, and preparing reports or dashboards will be an added advantage.

• Proficient in Microsoft Power BI, Excel, PowerPoint and Word.

• Strong analytical, critical thinking, problem-solving, planning and organisational skills.

• Able to prioritise tasks and work independently with minimal supervision.

• Good interpersonal and communication skills, with proficiency in written and spoken English.

• A collaborative team player who is adaptable, curious and open to innovation.

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