Critical Environment Technician Manager

Full Job Description

Working for extended periods under elevated levels of ambient noise, heat, and light due to necessary equipment and ventilation systems. Participates in required meetings, trainings, and necessary handoffs. Prepares and submits highly complex reports as assigned following preexisting scripts and templates, or using ad hoc methods required to support trending and analysis (e.g., Root Cause Analysis [RCA] reports) and may review prior reports delivered by less experienced team members. Develops methods of operating procedure (MOPs), standard operating procedures (SOPs), and/or digital methods of operating procedures (DMOPs) for highly complex and/or interdependent equipment and disciplines to ensure safe and reliable execution. Provides assignment and completion oversight of team members for mandatory, technical, and procedural training material. Analyzes findings from reports and documents observations. Guides, oversees, and performs various types of maintenance (e.g., planned, predictive, corrective) and repairs for multiple disciplines and multiple equipment types of increasing complexity with no supervision, while serving as a subject matter expert for one discipline - in consideration of Task Hazard Analysis (THA), Method Statement of Work (MSOW), or varying permit requirements. Provides consultation to colleagues on maintenance and repairs through deep understanding of equipment, systems and their interrelations. Ensures follow up action items are addressed in a timely manner. Provides and/or assigns team members to provide necessary escort to third-party contractors, sub-contractors, vendors, and service providers on site for all procedure levels of risk (LOR). Ensures work performed by suppliers/vendors is performed to scope, all documentation is performed correctly, and escalates as appropriate. Coordinates and/or assigns team members to coordinate across all LOR applicable to preventative and/or corrective maintenance. Coordinates and schedules supplier/vendor on-site activities. Coordinates with vendor to schedule maintenance and determines availability of equipment/parts, as directed. Processes method statement of work (MSOW) documents. Performs inspections of equipment in a facility. Participates in testing and commissioning activities. Advises engineer partners or project management colleagues on project scope process or execution methodology. Ensures equipment and system settings are consistent with established parameters and designs. Provides consultation to less experienced colleagues with troubleshooting systems and problems. Ensures troubleshooting completion paths are escalated appropriately and successfully by their team members. Performs various inspections and validations of equipment performance. Advises less experienced colleagues on issues found while monitoring applicable CE systems. Works on complex, advanced tasks (e.g., stabilization, resolution, recovery) independently. Operates all systems and equipment in a safe and professional manner. Develops new or follows preexisting emergency operating procedures (EOPs), methods of procedure (MOPs), standard operating procedures (SOPs), and digital methods of operating procedures (DMOPs) in relation to incidents. Guides and coaches team in CMMS usage best practices. Audits and reviews team's data to ensure performance adherence to assigned work tasks. Managers deliver success through empowerment and accountability by modeling, coaching, and caring. Enable success across boundaries. High School Diploma, GED, or equivalent. 5+ years mission critical services work/applied learning experience (e.g., high availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR equivalent experience. These requirements include, but are not limited to the following specialized security screenings: Citizenship Verification: This position requires verification of citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, and as a condition of employment, the successful candidate's citizenship will be verified with a valid passport. This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship. 1+ year(s) experience in a specialized area (e.g., mechanical field, electrical field, controls field) or related field. Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education AND 7+ years mission-critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR High School Diploma, GED, or equivalent AND 10+ years mission critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR equivalent experience. 1+ year(s) people management experience.

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