Critical Environment Technician Manager

Full Job Description

Lead, coach and develop a team of critical environment technicians, fostering a culture of accountability, operational excellence, safety, and continuous learning. Oversee the operation, monitoring, and reliability of critical infrastructure systems, including electrical, mechanical, cooling, controls, and power generation equipment. Direct maintenance activities across critical facility equipment, ensuring planned, predictive, and corrective work is executed in accordance with established procedures, standards, and regulatory requirements. Lead the response to operational incidents and critical events, coordinating troubleshooting, root cause analysis, corrective actions, and post-incident reviews to minimize business impact. Act as a technical subject matter expert, providing guidance on equipment diagnostics, system performance, troubleshooting, and continuous improvement initiatives. Manage and oversee vendor and contractor activities, ensuring all work is performed safely, compliantly, and in alignment with operational and quality standards. Drive a strong safety and compliance culture by ensuring adherence to EHS requirements, operating procedures, risk assessments, and security standards while maintaining reliable data center operations. High School Diploma or equivalent AND experience mission critical services work/applied learning experience (e.g., high availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR extensive equivalent experience Experience in people management OR leading technicians, vendors, or cross-functional teams in a mission-critical operations environment Experience operating, maintaining, or supporting critical electrical and/or mechanical infrastructure systems (e.g., power distribution, UPS, generators, cooling systems, HVAC, chillers, pumps, or related equipment). These requirements include, but are not limited to the following specialized security screenings:

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