Overview
TAL is recruiting permanent full-time Customer Experience Specialists across Melbourne, Sydney or Brisbane in a hybrid working environment.
Full job description
The role is a customer-facing contact position handling enquiries, administration, escalations and complaints while following privacy, compliance and risk requirements. The cohort is scheduled to start on 26 October 2026.
Requirements & qualifications
TAL seeks strong customer-service and communication skills, teamwork, multitasking and availability for a rotating Monday-to-Friday roster; contact-centre or customer-service experience is preferred but not essential.
Tips for this job
Practical Job and Scholarship guidance. These tips do not replace official rules or create new eligibility requirements.
- Tailor the CV and application to the responsibilities and required skills stated on the official employer page.
- Use concrete evidence of relevant work, projects and measurable results rather than generic claims.
- Confirm location, work authorization, remote restrictions and sponsorship terms before applying.
- Apply through the original employer or official recruitment destination shown on this page.
Verification notes
Verified against TAL's current SmartRecruiters vacancy; full-time permanent status, Melbourne/Sydney/Brisbane options, hybrid arrangement, start date and active application page were present.
Job and Scholarship is the discovery and verification layer. Confirm eligibility, dates, salary/funding and application instructions on the original source before submitting anything.
TAL Careers ↗Browse current Job and Scholarship listings from TAL Careers →
