Overview
Despegar is hiring a Customer Process Senior Analyst in Buenos Aires to design and improve B2B agency service workflows, document processes and build operational tools.
Full job description
The role focuses on end-to-end process optimization, CRM-supported workflows, operational documentation and automation. The official vacancy specifically lists advanced SQL and experience with process improvement, with BI tools desirable.
Requirements & qualifications
Candidates should have training in Industrial Engineering or a related field and experience in process optimization and continuous improvement. Knowledge of CRM systems, workflow automation and advanced SQL is requested.
Tips for this job
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Verification notes
Verified on Despegar's current public Lever vacancy page and active application form on 2026-09-05 UTC; title, Buenos Aires location, full-time hybrid status and application route were present.
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