Customer Security Officer

Full Job Description

Partner with area sales leadership and account teams in developing long term strategic plans for key win accounts in your area. Engage with customer C-suite executive with Chief Information Security Officer (CISO) being the primary role, to understand their strategic objectives. Develop and nurture trusted advisor relationships helping CISO mature their security program by establishing the foundation for quality of platform security program architecture leveraging industry frameworks and standards. Develop strategic, operational, and tactical recommendations tailored to each customer with the intent of improving customer security posture and compliance position, aligned with their business goals and risk tolerance. Monitor and analyze emerging security trends, share insights with customers as well as our area leadership and guiding them through the potential impacts on their industry. Advise, coach and train the area leadership on MS security solution value prop and positioning. Be the Subject Matter Expert (SME) supporting area leaders on security conversations in executive forums as CISO roundtables, etc. Develop and maintain industry expertise: The Customer Security Officer will stay up to date with the latest developments and advancements in security including new tech, competitors, and internal product and services offerings. Growth Mindset. Experience and passion for learning; implementing practices from others; trying, failing, and learning from both successes and failures; sharing practices and knowledge for others' benefit. Other Embody our culture and values Master's Degree in Computer Science, Information Technology, or related field AND Technical pre-sales or technical consulting experience Enterprise industry experience as a Chief Information Security Officer (CISO) or similar, including direct responsibility for developing security strategies and security architectures for global companies and/or governments, and leading implementation and execution of strategies. Experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management. Direct experience with AI platforms, applications and/or AI-enabled business transformation is preferred. Certification in relevant technologies or disciplines (e.g., Azure AI, Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture, AI Security, AI governance). Information Security knowledge and/or hands-on experience with any combination of the following: information security competency - including Identity and Access Management, Security Operations (SOC), network security, Security Development Lifecycle (SDL), cryptography, key management, hardware security modules, security architecture and design, operations security, legal/risk/compliance, and physical security. Strong understanding of AI and agentic systems and their security and governance implications, including securing AI applications and agents, identity and access for agents, data protection, model and application risks, Responsible AI, governance, compliance, and risk management. Ability to translate these emerging risks into practical guidance for enterprise adoption and transformation. In-depth knowledge of security principles, compliance standards and ability to apply them in diverse business contexts., with detailed understanding of current compliance status for industry standard security & audit frameworks (such as ISO27001, HIPAA, SSAE16, FISMA,NIS2, etc.), and compliance features. Demonstrate ability to influence without authority to drive change with both our strategic customers as well as internal stakeholders.

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