Overview
Job Success Profile Administrative Assistant Transport Location: Ghent, Belgium Language(s) Requirements Fluent Flemish/ Dutch, English and other European language as an advantage Mission Statement We’re looking for a Transport Coordinator to strengthen our logistics operations and ensure smooth, efficient, and accurate transport planning. If you enjoy working in a dynamic environment, coordinating multiple stakeholders, and optimizing processes, this role is for you. 🔍 What You’ll Do Manage TMS master data to ensure accuracy and compliance Book and optimize transport to improve service levels and reduce costs Coordinate with warehouses, customer service, transporters, and customers Monitor transporter performance and follow up on KPIs Validate monthly order rates and resolve discrepancies Handle self‑billing to ensure accurate settlements Collaborate with Accounts Payable on invoice an
Full job description
Full Job Description
Job Success Profile
Administrative Assistant Transport
Location:
Ghent, Belgium
Language(s) Requirements
Fluent Flemish/ Dutch, English and other European language as an advantage
Mission Statement
We’re looking for a Transport Coordinator to strengthen our logistics operations and ensure smooth, efficient, and accurate transport planning. If you enjoy working in a dynamic environment, coordinating multiple stakeholders, and optimizing processes, this role is for you.
🔍 What You’ll Do
- Manage TMS master data to ensure accuracy and compliance
- Book and optimize transport to improve service levels and reduce costs
- Coordinate with warehouses, customer service, transporters, and customers
- Monitor transporter performance and follow up on KPIs
- Validate monthly order rates and resolve discrepancies
- Handle self‑billing to ensure accurate settlements
- Collaborate with Accounts Payable on invoice and payment issues
- Drive continuous improvement in transport processes
- Provide back‑up support to Customer Service Coordinators during absences or peak periods
🎯 What You Bring
What You Bring
- Experience in Customer Service, Transport, Logistics, or Supply Chain.
- Fluency in Dutch and English; additional European languages are an advantage.
- A combination of customer service and transport/logistics experience is a strong advantage.
- Strong communication and stakeholder management skills.
- Strong analytical skills, with the ability to interpret data, identify trends, and support decision-making.
- Customer-focused mindset with a proactive approach to problem-solving.
- Excellent organizational skills and attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
- Ability to collaborate effectively with customers, transport providers, warehouses, and internal teams.
- Proficiency in Microsoft Office applications, particularly Excel.
- Experience working with ERP systems (SAP) and/or Transport Management Systems (TMS) is an advantage.
- Understanding of transport processes and freight cost structures is a plus.
💼 Why Join Us?
- A role with real impact on daily operations
- Cross‑functional collaboration with logistics, customer service, and finance
- Opportunities to improve processes and shape transport efficiency
- A supportive team and room to grow
Ready to Apply?
If this sounds like the right opportunity for you, we’d love to hear from you!
Apply now and join our team.
#LI-KS1
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