Overview
About Lumafield:
Full job description
About Lumafield:
Lumafield was founded in 2019 to upgrade manufacturing.
We are engineers with deep experience across the product development cycle, from initial ideas to shipping hardware, across industries and specializations, who became frustrated by the cost and complexity of modern manufacturing. So we decided to upgrade it.
Engineers make million-dollar decisions every day, and they need tools that give them the greatest possible insight into their products. By offering unprecedented visibility into products, as well as AI-driven tools that highlight problems and generate quantitative data, Lumafield promises to revolutionize the way complex products are created, manufactured, and used across industries. We started with industrial CT scanning, which for us was the most valuable but underutilized tool in the manufacturing toolbox, enabling us to rapidly inspect essential components non-destructively.
We rebuilt the whole system, from X-ray capture, to computer vision analysis, to web-based collaboration, to the entire business model, making the most advanced manufacturing tech more accessible to every industry. Our company, like our platform, is designed for upgrades. We’re building for greater intelligence, autonomy, and speed. For deeper vision, operational excellence, and powerful insights. And then we'll upgrade it all again.
Lumafield is headquartered in San Francisco, CA. and has an office in Cambridge, MA.
About the role: Lumafield is seeking a Customer Solutions Delivery Program Manager to drive the successful delivery of technical solutions that combine both hardware and software to solve manufacturing and engineering challenges. In this customer-facing role, you'll be responsible for the end-to-end development and implementation of solutions that require coordination across multiple teams. These solutions may range in complexity from multi-week projects to larger programs that entail delivery of multiple solutions across a customer’s organization and/or product lines. This role requires strong communication skills as you'll interface with executives, engineering teams, and technical staff both internally at Lumafield and across our customer base. This role will work with the Head of Customer Success to build processes for scaling our delivery and management of complex customer engagements while maintaining the highest levels of quality and professionalism. This role requires a proactive project team leader who works effectively in fast-paced environments, approaches complex technical challenges systematically, and demonstrates the resilience and curiosity that defines Lumafielders.
Manage end-to-end program delivery for customer solutions that can involve hardware, software application development, and multiple system integrations
Collaborate with customers to define scope, requirements, and priorities, with a lens of driving value for their business
Collaborate with product and engineering teams to define requirements and execute on them
Own scope and timelines for individual projects and broader programs by developing project plans, identifying and mitigating risks, and communicating early and often
Manage change and expectations internally and externally with customers
Drive process improvement by documenting lessons learned, establishing best practices, and developing scalable frameworks
B.S. in engineering
10+ years of experience, including time as an engineer in a manufacturing environment, project or program management, management consulting, or comparable experience in technical environments
Bring expertise in industrial or process engineering, with the ability to advise customers on process improvement and lean manufacturing optimization
Proven problem solving skills, with the ability to navigate ambiguous situations such as customer inability to lock down scope due to changing product designs
High level of detail orientation and exceptional organizational skills
Experience managing and communicating with a range of stakeholders who may have differing perspectives and priorities
Able to independently develop frameworks and project plans through forward-looking thinking in situations without precedent
Must be a US citizen or GC holder
MBA
Technical expertise in software application development or embedded systems
Tips for this job
Practical Job and Scholarship guidance. These tips do not replace official rules or create new eligibility requirements.
- Tailor the CV and application to the responsibilities and required skills stated on the official employer page.
- Use concrete evidence of relevant work, projects and measurable results rather than generic claims.
- Confirm location, work authorization, remote restrictions and sponsorship terms before applying.
- Apply through the original employer or official recruitment destination shown on this page.
Verification notes
laptop-ats-crawler v2
Job and Scholarship is the discovery and verification layer. Confirm eligibility, dates, salary/funding and application instructions on the original source before submitting anything.
Lumafield (lever) ↗Browse current Job and Scholarship listings from Lumafield (lever) →
