Overview
ElevenLabs is recruiting a remote-first Customer Success professional for DACH, with Germany explicitly listed as an eligible work location.
Full job description
The role owns onboarding, enablement, product adoption, renewals, expansion and cross-sell for a defined book of business, combining technical deployment support for ElevenLabs products with commercial revenue-retention and growth responsibilities.
Requirements & qualifications
Requires at least five years in Customer Success, Account Management or Technical Account Management for complex B2B SaaS, developer tools or AI/ML products in DACH, fluent German and English, experience managing a book of business, AI-agent familiarity, API and SDK comfort, and proven revenue ownership.
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Verification notes
Verified from the current employer-controlled ATS posting with an active application control. Facts not stated by the source are left null or omitted.
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