Overview
SAP is hiring a Customer Success Manager in Shanghai through its Academy for Customer Success development program.
Full job description
The role begins with a 10-month learn-and-apply program covering digital transformation, business and technology acumen, customer retention and value realization, followed by a direct customer-facing CSM role.
Requirements & qualifications
Typically 2–3 years of experience supporting customers and business transformation; strong business acumen, English proficiency and ability to learn quickly; AI fundamentals are expected.
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Verification notes
Official SAP requisition 458455 checked 2026-08-30; posted 11 Aug 2026 and live. SAP states full-time employment from day one.
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