Verified current Job

Customer Support Officer

Serve customers by telephone, face to face and email Maintain the confidentiality customer privacy including complaints or requests from customers Provide solutions to customer complaints Make a complaint report or customer reques...

Job Full source details
Cermati.com Jakarta, Special Capital Region of Jakarta, Indonesia Source published Aug 20, 2026 Verified 3 weeks ago Reference REF25G
✓ 92% verification score · Source: Cermaticom Careers · Always confirm final requirements on the original source.
Complete source information imported The available role or programme description, requirements, benefits and source facts were imported from the public official endpoint and formatted for reading.
EmploymentContract
CountryIndonesia
DepartmentBusiness Operations
Job functionCustomer Service
IndustryInternet
Experience levelEntry Level

Overview

Serve customers by telephone, face to face and email Maintain the confidentiality customer privacy including complaints or requests from customers Provide solutions to customer complaints Make a complaint report or customer request Establish good communication with customers

Full job description

Full job description

  • Serve customers by telephone, face to face and email
  • Maintain the confidentiality customer privacy including complaints or requests from customers
  • Provide solutions to customer complaints
  • Make a complaint report or customer request
  • Establish good communication with customers

Qualifications and requirements

  • Male/Female
  • Age maximum 30 years
  • Min. D3
  • Have minimum 1 year experience as Customer Support / Call Center / Contact Center
  • Have a good communication skill & interpersonal skill
  • Required skill(s) : Ms.office and Internet

Requirements & qualifications

  • Male/Female
  • Age maximum 30 years
  • Min. D3
  • Have minimum 1 year experience as Customer Support / Call Center / Contact Center
  • Have a good communication skill & interpersonal skill
  • Required skill(s) : Ms.office and Internet

Tips for this job

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  1. Tailor the CV and application to the responsibilities and required skills stated on the official employer page.
  2. Use concrete evidence of relevant work, projects and measurable results rather than generic claims.
  3. Confirm location, work authorization, remote restrictions and sponsorship terms before applying.
  4. Apply through the original employer or official recruitment destination shown on this page.

Verification notes

Discovered from the employer’s public SmartRecruiters Posting API. The public detail endpoint was fetched and its job-ad sections were normalized into a complete, safe candidate-facing description.

Original authoritative source

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