Overview
Wing Assistant is hiring a full-time remote Customer Support Representative in Nairobi to handle customer conversations by email, chat and phone.
Full job description
The official posting describes first-line customer support work covering billing, account-status, product-use and document questions, plus escalation of larger issues. The role is remote and aligned to US working hours, including some evenings and weekends. Wing lists a monthly pay range of USD 450 to USD 570.
Requirements & qualifications
The employer asks for excellent written English, at least two years of experience in customer support, customer service, virtual assistance or BPO, comfort with US hours, strong organization, reliable internet and a quiet workspace. Helpdesk or ticketing-tool experience is listed as a nice-to-have.
Tips for this job
Practical Job and Scholarship guidance. These tips do not replace official rules or create new eligibility requirements.
- Tailor the CV and application to the responsibilities and required skills stated on the official employer page.
- Use concrete evidence of relevant work, projects and measurable results rather than generic claims.
- Confirm location, work authorization, remote restrictions and sponsorship terms before applying.
- Apply through the original employer or official recruitment destination shown on this page.
Verification notes
Verified against Wing Assistant's live employer-controlled Lever posting, including location, remote status, experience requirement and pay range.
Job and Scholarship is the discovery and verification layer. Confirm eligibility, dates, salary/funding and application instructions on the original source before submitting anything.
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