Data Center Operations Country Director

Full Job Description

As a member of senior leadership team across EMEA West & Middle East DC Ops team , drive the strategic direction of the subregion working closely with GM, EMEA West & ME DCOps Champion and embed a culture of safety, security, compliance, and operational discipline across all data center operations, ensuring these principles remain the foundation of every decision and activity. Lead through transformation by aligning teams around a compelling vision and delivering meaningful outcomes. Serve as a senior leader during major service-impacting incidents, providing decisive leadership, executive communication, and cross-functional coordination to drive rapid resolution and minimize customer impact. Lead post-incident reviews focused on organizational learning, operational maturity, systemic risk reduction, and the implementation of sustainable corrective actions that strengthen service reliability. Bachelor's degree in Engineering, Information Technology, Business Management, Operations Management, or a related field, or equivalent practical experience. Demonstrate significant experience with proven track record of leadership experience in mission-critical operations, including responsibility for large-scale data centers, critical infrastructure, industrial environments, cloud operations, telecommunications, manufacturing, or other highly available operational environments. Demonstrate significant experience with proven track record of progressive leadership experience managing and developing large, geographically distributed organizations, with demonstrated success leading managers and individual contributors across multiple operational disciplines. Proven track record of leading complex operational organizations through periods of growth, transformation, organizational change, and increasing business demands while maintaining high standards of performance, safety, reliability, and customer satisfaction. Deep operational experience managing mission-critical data center environments with accountability for uptime, operational excellence, risk management, and business continuity. Demonstrated expertise in Critical Environment (CE) infrastructure, including:High Voltage (HV) and Low Voltage (LV) electrical systems, UPS and battery systems, Standby generators and fuel systems, Electrical distribution systems, Cooling infrastructure, including chilled water systems, free cooling, adiabatic cooling, CRAH/CRAC technologies, and emerging liquid cooling solutions, Building Management Systems (BMS) and Electrical Power Monitoring Systems (EPMS), Fire protection and life-safety systems, Critical facility operations, maintenance, and capacity management. Demonstrated expertise in Physical IT Infrastructure Operations, including: Server and network rack deployment, Hardware installation and lifecycle management, Capacity deployment and demand forecasting, Logistics and supply chain coordination, Inventory and asset management, Datacenter Build Deployment (DBD) activities, Infrastructure commissioning and operational readiness, Vendor and contractor management supporting deployment operations Demonstrated success building, coaching, and developing high-performing teams and leadership pipelines within complex operational environments. Strong experience leading diverse organizations, fostering inclusion, employee engagement, talent development, and succession planning. Evidence of effectively influencing across organizational boundaries and collaborating with executive leadership, technical teams, business stakeholders, and external partners. Strong understanding of French labor regulations, employment practices, health and safety requirements, and workforce management within a large enterprise environment. Experience partnering with Human Resources and employee representative bodies, including Works Councils (CSE) and labor organizations, while maintaining productive employee relations and regulatory compliance. Fluent in French and English, with strong written and verbal communication skills in both languages. Valid driving license is considered a strong advantage. Candidates should demonstrate a proven and verifiable track record of achievements aligned to the responsibilities of this role. This includes providing concrete examples of leadership impact, operational excellence, organizational transformation, safety performance, infrastructure management, talent development, financial stewardship, and business outcomes achieved throughout their career. These requirements include, but are not limited to the following specialized security screenings: Experience leading hyperscale cloud, colocation, telecommunications, or large-scale mission-critical infrastructure operations. Experience managing multiple data center sites as part of a country, regional, or global portfolio.Strong understanding of cloud infrastructure operations, digital transformation, AI infrastructure growth, and emerging data center technologies. Professional certifications in Data Center Operations, Critical Facilities, Electrical Engineering, Project Management, Safety, or Leadership Development. Proven experience contributing to regional or global operational strategies and leading cross-functional transformation initiatives in a multinational environment. Establish operational strategies that anticipate future growth requirements and position the organization to scale effectively while maintaining world-class standards of execution.

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