Deal Desk Manager

You are the connective tissue between Sales, Finance, and Legal, with a primary focus on supporting the North America region. You help us structure clean deals, protect pricing integrity, and support the company as we transition from traditional subscription-based pricing to outcome-based pricing. You partner closely with Sales leadership, Legal, Finance, and Accounting to review deal terms, guide approvals, and keep order forms consistent. You serve as a trusted advisor on deal structuring, helping shape creative solutions within defined guardrails, and you improve the process behind the process, from discount governance and contract standards to DocuSign workflows and system alignment. This role reports directly to the Director of Monetization Operations. WHAT YOU’LL DO HERE

• Maintain and enforce discount governance, approval matrices, and escalation paths to preserve pricing integrity, margin discipline, and packaging consistency.
• Partner with Legal to contract redlines and standardize fallback language.
• Ensure deals are structured for accuracy, auditability, and compliance with Finance and Accounting requirements, including revenue recognition, reporting integrity, and downstream system alignment.
• Oversee DocuSign order form creation, including governance over template logic for multi-year, co-term, and partner deals.
• Act as a key business partner to Sales leadership, enabling reps while enforcing financial and operational guardrails.
• Serve as a trusted advisor on deal structuring, helping shape creative solutions within defined guardrails.
• Support the business as Coder transitions from traditional subscription-based pricing to outcome-based pricing, helping operationalize new structures, approvals, and documentation.
• Identify gaps in deal workflows and improve processes, documentation, and controls to help the business scale. WHAT WE’RE LOOKING FOR
• Experience in deal desk, sales operations, revenue operations, finance operations, or a similar cross-functional role in a SaaS or subscription business.
• Strong judgment around pricing, discounting, approvals, and contract terms.
• Familiarity with order forms, redlines, quote-to-cash workflows, and the operational requirements that support accurate bookings and revenue recognition.
• A detail-oriented approach and a strong bias for accuracy, consistency, and follow-through.
• Comfort working across Sales, Legal, Finance, and Accounting, with the communication skills to move deals forward clearly and calmly.
• Experience with CRM, CPQ, e-signature, and financial systems used to support commercial workflows. BONUS TACOS IF YOU HAVE
• (Tacos? If you need an ice-breaker, ask how we say thanks by giving tacos!) Experience supporting enterprise, partner, co-term, or multi-year deal structures.
• Familiarity with Salesforce, Deal Hub CPQ, DocuSign, NetSuite, Metronome, or similar systems.
• Experience helping build approval frameworks, fallback language libraries, or scalable deal desk processes.
• Exposure to audit, compliance, or revenue recognition requirements in a high-growth software environment. OUR TECH STACK
• Salesforce
• Deal Hub CPQ
• DocuSign
• NetSuite
• Metronome
• Campfire
• Clari
• Spreadsheet and reporting tools ABOUT CODER Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com. INTERVIEW PROCESS We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders. AI USE DURING THE INTERVIEW PROCESS As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process. Not permitted: Using AI assistance during conversational interviews. Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly. OUR USE OF AI IN HIRING We use AI tools to help manage our recruitment process efficiently and fairly. Specifically:
• Ashby helps us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first.
• Granola takes notes during our interview calls so our team can focus on the conversation with you. All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models. In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf. If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com. CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.

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