Delivery Executive, West Market Unit

Full Job Description

Job Description

Customer-Facing Program Management | Full-Time

What You'll Build

Lead end-to-end delivery accountability across strategic SAP accounts, driving adoption, value realization, and AI-enabled transformation in close partnership with Sales and the broader SAP ecosystem.

• Own governance and program success across scope, cost, risk, performance, and escalations
• Oversee project managers, system integrators and ecosystem participants
• Drive SAP solution adoption, cloud transformation, and AI use cases through to production
• Monitor cACV consumption and C2C targets; build long-term customer transformation roadmaps
• Build trusted C-level relationships; lead executive steering meetings; serve as senior escalation point
• Partner with Sales to shape new service opportunities and expand SAP's footprint

Qualifications

What You'll Bring

• Bachelor's required; master's preferred
• 10–15 years SAP services delivery; SI experience preferred; PMP required
• ERP implementation leadership: 50+ resources, $20M+ annual revenue
• Pre-sales track record of $10M+; skilled at positioning strategic consulting engagements
• Experience developing and operationalizing AI/innovation use cases into production
• Demonstrated C-level executive engagement and escalation management skills
• Ability to coordinate complex ecosystems across customers, SAP, and SIs

Where You Belong

Be part of SAP's global customer-facing delivery community — built on trust, accountability, and long-term partnership. Work closely with customers, partners, and internal teams within a culture that prioritizes customer success, collaboration, and continuous improvement.

Additional Information

All your information will be kept confidential according to EEO guidelines.

About SAP With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives. As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.

We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency SAP believes pay transparency is essential to fostering an honest, supportive, and inclusive culture and is an important part of our commitment to pay equity. The salary range for this position is included in the job posting. The actual compensation offered to the successful candidate will fall within that range and will depend on factors such as education, skills, experience, location, and scope of the role, as determined through the selection process. Where applicable, SAP may also provide variable incentive opportunities and additional benefits, subject to the terms of the relevant plans and policies. Any variable incentive amount is target-based, with actual payouts dependent on company and individual performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process.

Company Description

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

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