Overview
Equal parts advisor and operating partner, Amazon’s team of Business Coaches assist and guide our Delivery Service Partner (DSP) business owners as they build and grow successful last mile package delivery businesses during a transformational time. The Business Coach manager finds and executes value-creation opportunities and manages the DSP relationship across the entire lifecycle of the business. As trusted advisors, Business Coach manager work alongside DSPs to help solve their biggest challenges at a programmatic level; influence their business planning and strategy; and look around corners to identify obstacles and recommend solutions, ensuring DSP owners make effective business decisions and are set up for success. Key job responsibilities The Business Coach managers partner with our DSP owners as they launch and scale their business in one of the fastest growing industries in the
Full job description
Full Job Description
Equal parts advisor and operating partner, Amazon’s team of Business Coaches assist and guide our Delivery Service Partner (DSP) business owners as they build and grow successful last mile package delivery businesses during a transformational time.
The Business Coach manager finds and executes value-creation opportunities and manages the DSP relationship across the entire lifecycle of the business. As trusted advisors, Business Coach manager work alongside DSPs to help solve their biggest challenges at a programmatic level; influence their business planning and strategy; and look around corners to identify obstacles and recommend solutions, ensuring DSP owners make effective business decisions and are set up for success.
Key job responsibilities The Business Coach managers partner with our DSP owners as they launch and scale their business in one of the fastest growing industries in the world.
The Business Coach manager will work closely with a portfolio of owners at different stages as they set strategy, help drive accountability and engagement, and motivate and track key performance metrics. The Business Coach manager will collaborate with an integrated internal team of Station Operations Managers, Compliance and Finance personnel to ensure owners launch and scale their business in compliance with program requirements. The Business Coach manager support owners by removing obstacles and improving financial, operational, and safety practices at the network level. The Business Coach manager will do this by analyzing problems, discovering insights, delivering recommendations, and driving change both internally and externally.
On a daily basis, the Business Coach manager is responsible for:
Supporting owners as they onboard to the program and prepare to launch. Guiding owners as they scale their business and manage operational issues, ensuring they have resources in place to effectively ramp-up operations and prepare for peak periods. Coordinating Business and Financial Health Reviews to discuss business performance and new opportunities, as well as to provide benchmarking data and insights. Identifying workflow inefficiencies and working to formulate and implement operational improvements at the network level and to improve the individual DSP owner experience. The role is based out of our corporate office locations in Dubai,AE
Basic Qualifications
- Bachelor's degree
- Experience analyzing data and best practices to assess performance drivers
Preferred Qualifications
- 2+ years of mentoring, leading and coaching experience
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Requirements & qualifications
Bachelor's degree Experience analyzing data and best practices to assess performance drivers
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