Digital Performance Analyst - Consultant (Contract)

Want to help shape decisions with the power of data? Do you want to turn data into insights that make a real difference? Are you ready to use analytics, KPIs and storytelling to solve complex problems for our clients in government, healthcare and purpose-driven businesses? If so, Opencast could be the place for you. We’re a growing tech consultancy that creates user-centred solutions with purpose. As a Data Analyst, you’ll guide better decisions, helping clients to act with insight – and help shape our data practice for the future. The role You’ll help clients improve their services by selecting the appropriate techniques to turn data into insights, by working within a product delivery team to develop performance measuring frameworks to track goals, user needs, or KPIs. You’ll operate within the client's requirements and the appropriate legal, technical and ethical constraints. Leading by example and promoting Opencast’s approach, you’ll mentor junior colleagues, provide constructive feedback, and demonstrate an understanding of each product delivery stage and how to apply appropriate measurements for that phase of work. Requirements Experience in delivering digital services for the UK government is highly valuable for many of our projects. Therefore, demonstrable experience with the GDS toolkit will be essential. Due to the nature of this role, applicants must either currently hold active Security Check (SC) Clearance or be eligible to obtain it. Eligibility typically requires UK citizenship and continuous residence in the UK for the past five years, with no single absence exceeding 28 consecutive days. As a result, we are unable to progress applications from candidates who do not meet these requirements. Essential experience Worked with data platforms such as Google Analytics, Splunk, Datadog, or similar Used data visualisation tools such as Data Studio to create service performance dashboards Designed and implemented a performance framework including KPIs or OKRs for a service or product Analytical skills in identifying the right data sources and then validate and understand how to interpret the results Collected, collated, cleansed, and interpreted data to derive meaningful and actionable insights An ability to use the most appropriate medium to visualise data to tell compelling and relevant actionable stories Created hypotheses that can be tested, and developed insights based on your findings Working within a GDS delivery environment within a government department Valid Security Clearance or eligibility (5+ years residency in the UK) Desirable experience Visualising data using Power BI, Tableau, QlikView, Power Query or similar Scripting and programming languages such as SQL, Python, R etc Security and data privacy Making recommendations for service changes Salary £400-£500 per day (working Inside IR35) Where you’ll work This role requires regular on-site attendance across our HQ, hub offices, client sites and home. Applicants must be able to commute to offices and client sites as part of their normal working arrangements, as travel is essential to fulfilling the responsibilities of the role. We include you We welcome candidates from all identities, attributes, ways of thinking and backgrounds to thrive in a career at Opencast. Our aim is for the diversity of our people to be reflected in the solutions we deliver, to help create a fairer society for all. Interview Interviews will be conducted via Microsoft Teams. We’re happy to make adjustments to support your needs. Want to know more? Visit our website or email careers@opencastsoftware.com

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