Digital Sales Specialist

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Digital Sales Specialist based in the United States. This role is an opportunity to accelerate revenue growth through digital selling, customer engagement, and data-driven commercial strategies. You will manage sales activity across an assigned territory and enterprise accounts while identifying opportunities for expansion, renewals, and new business. The position focuses on driving adoption of a digital Environmental Monitoring solution through a consultative, value-based sales approach. You will use CRM insights, customer engagement data, and sales analytics to prioritize opportunities and improve pipeline performance. The role works closely with Marketing, Product, Field Sales, and Commercial Operations to create a coordinated customer experience. You will also help shape digital sales processes, enablement resources, and go-to-market initiatives. Success requires a customer-focused mindset, strong commercial judgment, and the ability to turn digital engagement into measurable business results.

Execute digital sales strategies focused on pipeline generation, account expansion, renewals, upselling, and cross-selling. Manage sales activity across an assigned geographic territory and enterprise accounts, using phone, email, video, and other digital channels to engage customers and progress opportunities. Partner with Marketing to convert campaigns, digital demand, and qualified leads into measurable revenue opportunities. Collaborate with Field Sales, Product, and Commercial Operations on account coverage, deal strategy, launches, pricing, enablement, and customer feedback. Maintain accurate CRM records, including opportunity activity, forecasting inputs, account information, and pipeline reporting. Analyze sales dashboards, CRM data, and customer engagement trends to identify risks, whitespace opportunities, and areas for improved execution. Use consultative selling techniques to understand customer needs, communicate business value, address objections, and encourage adoption of digital solutions. Coordinate internal resources to resolve customer questions and escalations while maintaining a strong customer experience. Represent customer perspectives in sales strategy discussions, product feedback, and go-to-market planning. Contribute to the continuous improvement of sales processes, playbooks, tools, and enablement materials. Requirements Bachelor’s degree in Business, Marketing, Life Sciences, Technology, a related discipline, or equivalent professional experience. At least 5 years of experience in sales, commercial operations, account management, business development, or another customer-facing revenue role. Experience selling or supporting SaaS, software, digital products, inside sales, or technology-enabled solutions. Demonstrated success managing pipelines, qualifying opportunities, advancing deals, and delivering measurable commercial results. Strong CRM expertise, particularly with platforms such as Salesforce, including opportunity management, activity tracking, forecasting, and reporting. Ability to use data, dashboards, and sales analytics to prioritize accounts, identify growth opportunities, and guide sales strategy. Strong consultative selling capabilities, including discovery, needs assessment, value positioning, objection handling, and customer follow-up. Excellent written and verbal communication skills, with the ability to present effectively to customers and collaborate with internal stakeholders. Strong relationship-building and account-management skills across multiple customer engagement channels. Ability to work effectively across Marketing, Product, Field Sales, Commercial Operations, and customer support functions. Strong organization, attention to detail, accountability, initiative, and sound judgment in a target-driven environment. Experience in environmental monitoring, food safety, life sciences, diagnostics, laboratory services, manufacturing, or another regulated or technical industry is preferred. Enterprise account experience, including complex buying groups or multi-site customers, is a plus. Familiarity with subscription-based revenue, recurring sales, software adoption, customer retention, or expansion models is advantageous. Experience with sales engagement, marketing automation, digital prospecting, or business intelligence tools is beneficial. Experience mentoring colleagues, leading projects, supporting enablement programs, or improving team performance is a plus. Ability to translate technical product capabilities into clear, compelling business value for different customer stakeholders. Benefits Remote work opportunity within the United States. Standard benefits package for eligible employees. Opportunity to contribute to the growth and adoption of a digital Environmental Monitoring solution. Collaborative environment with close partnership across Marketing, Product, Field Sales, and Commercial Operations. Data-driven, customer-focused culture centered on consultative selling and measurable commercial outcomes. Opportunities to influence digital sales processes, customer engagement strategies, sales enablement, and growth initiatives. Equal opportunity employment with reasonable accommodations available for qualified individuals with disabilities.

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