Overview
Atlean World is an HR SaaS Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate’s recruitment journey smoother and more enjoyable. Your Next Job, Without Boundaries! We are offering a great work experience in amazing Athens, Greece for a role as a Dutch Back Office Agent. Role Overview: In this position, you will be responsible for analyzing the performance of BPO vendors to ensure the highest quality of customer experience while supporting stable and efficient operations. You will also play a key role in cross-functional collaboration and problem-solving to support external teams and frontline escalations. Requirements What do you need to be successful at this job? 2+ years of experience in online customer service or back-office roles Strong analytical, prioritization, and active listening skills Profic
Full job description
Description
Full Job Description
Atlean World is an HR SaaS Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate’s recruitment journey smoother and more enjoyable.
Your Next Job, Without Boundaries!
We are offering a great work experience in amazing Athens, Greece for a role as a Dutch Back Office Agent.
Role Overview: In this position, you will be responsible for analyzing the performance of BPO vendors to ensure the highest quality of customer experience while supporting stable and efficient operations. You will also play a key role in cross-functional collaboration and problem-solving to support external teams and frontline escalations.
Requirements
What do you need to be successful at this job?
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2+ years of experience in online customer service or back-office roles
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Strong analytical, prioritization, and active listening skills
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Proficiency in MS Office and G-Suite
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Advanced communication skills
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Availability to work rotating shifts (including weekends and holiday),– with at least 1 weekend off per month)
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Fluency in Dutch and English
Benefits
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Hybrid working model (3 days at the office, 2 days from home – flexible scheduling)
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Dedicated onboarding buddy
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Competitive salary: €1500–€1650 gross/month (based on experience) x14 salaries/year
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€90/month net meal allowance
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Annual performance bonus scheme
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Private life and health insurance for you and your family
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Unlimited access to Udemy and ongoing training opportunities
Make it your Next Job Without Boundaries!
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Get to know more about Atlean World
Atlean World is going to be your recruitment partner during the whole journey:
Guiding Your Odyssey with Atlean World
Personal Touchpoint:
As soon as you hit “Apply,” one of our expert recruiters will reach out to you. Expect a friendly conversation where we dive into the details of the role, helping you understand the ins and outs.
Q&A Session:
Have questions? Curiosities? Our recruiters are your go-to resource. We’ll address all your queries, ensuring you have a comprehensive understanding of the opportunity you’re stepping into.
Making it Happen:
Once you’re well-informed and excited about the role, we get you ready for the next steps and connect you with our esteemed client. Think of us as the bridge that links your aspirations with the right opportunity.
Ongoing Support:
Your journey doesn’t end with the introduction. We remain at your service for any further questions or assistance you may need throughout the recruitment process. From clarifying role specifics to offering guidance, we’re here for you.
Tips for this job
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- Tailor the CV and application to the responsibilities and required skills stated on the official employer page.
- Use concrete evidence of relevant work, projects and measurable results rather than generic claims.
- Confirm location, work authorization, remote restrictions and sponsorship terms before applying.
- Apply through the original employer or official recruitment destination shown on this page.
Verification notes
Discovered directly from the employer’s public Workable account endpoint with details=true where supported. Public description, responsibilities, requirements and benefits were normalized into complete candidate-facing sections. Complete structured details were extracted from the public authoritative source while preserving the original application link.
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