Overview
Atlean World is an HR SaaS Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable. Your Next Job, Without Boundaries! As part of the Customer Service Department, you will support users by providing clear, accurate and friendly assistance across multiple channels. This includes handling inquiries related to banking, investing and account management while adhering to strict compliance and quality standards. The activities -Support customers with questions about banking, payments, cards, investments and account management. -Provide clear answers and solutions, always following the client's procedures and compliance rules. -Troubleshoot issues, such as card problems, transactions, app access or account updates. -Escalate complex cases to the correct internal de
Full job description
Description
Full Job Description
Atlean World is an HR SaaS Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable. Your Next Job, Without Boundaries!
As part of the Customer Service Department, you will support users by providing clear, accurate and friendly assistance across multiple channels. This includes handling inquiries related to banking, investing and account management while adhering to strict compliance and quality standards.
The activities
-Support customers with questions about banking, payments, cards,
investments and account management.
-Provide clear answers and solutions, always following the client's procedures and compliance rules.
-Troubleshoot issues, such as card problems, transactions, app access or account updates.
-Escalate complex cases to the correct internal departments when needed.
-Maintain high service quality, using an empathetic, professional tone and meeting defined performance metrics.
Requirements
- Native or advanced level of Dutch
- B2 or higher level of English
- Motivation to learn and grow
- A friendly and positive attitude
- Availability to start soon
Benefits
- Private Health Insurance from day one
- Free portuguese lessons
- Great opportunity to grow quickly within the company
- Excellent work opportunity in a dynamic leading multinational company;
- Stable work and career progression;
- Investment in training (ongoing training) and personal development;
- Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;
- Free company events and activities (Free Portuguese classes included) such as : social events, surf lessons, yoga, trekking)
Make it your Next Job Without Boundaries!
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Get to know more about Atlean World
Atlean World is going to be your recruitment partner during the whole journey!
Guiding Your Odyssey with Atlean World:
Personal Touchpoint:
As soon as you hit "Apply," one of our expert recruiters will reach out to you. Expect a friendly conversation where we dive into the details of the role, helping you understand the ins and outs.
Q&A Session:
Have questions? Curiosities? Our recruiters are your go-to resource. We'll address all your queries, ensuring you have a comprehensive understanding of the opportunity you're stepping into.
Making it Happen:
Once you're well-informed and excited about the role, we get you ready for the next steps and connect you with our esteemed client. Think of us as the bridge that links your aspirations with the right opportunity.
Ongoing Support:
Your journey doesn't end with the introduction. We remain at your service for any further questions or assistance you may need throughout the recruitment process. From clarifying role specifics to offering guidance, we're here for you.
Your Next Job, Without Boundaries!
Qualifications And Requirements
Entry level
Requirements & qualifications
Entry level
Tips for this job
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- Tailor the CV and application to the responsibilities and required skills stated on the official employer page.
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- Confirm location, work authorization, remote restrictions and sponsorship terms before applying.
- Apply through the original employer or official recruitment destination shown on this page.
Verification notes
Discovered directly from the employer’s public Workable account endpoint with details=true where supported. Public description, responsibilities, requirements and benefits were normalized into complete candidate-facing sections. Complete structured details were extracted from the public authoritative source while preserving the original application link.
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