Dynamics 365 Customer Insights & Fabric Technical Consultant

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Dynamics 365 Customer Insights & Fabric Technical Consultant based in India. This role is focused on building a scalable customer-data foundation using Microsoft Dynamics 365 Customer Insights and Microsoft Fabric. You will help design and rebuild data structures that enable unified, reliable, and actionable customer profiles. The position combines data modeling, ingestion, transformation, identity resolution, segmentation, and audience activation. You will configure customer matching and deduplication rules while developing measures and KPIs that support business decisions. Your work will also enable targeted audience activation through digital advertising and other connected channels. You will collaborate with stakeholders to translate business requirements into robust technical solutions and clear documentation. The role offers an opportunity to work on customer-data and Microsoft technology initiatives with a strong focus on scalability, quality, and knowledge sharing.

Configure Dynamics 365 and Dataverse tables, schemas, relationships, ingestion pipelines, and transformation logic to establish a reliable customer-data foundation. Design and implement customer matching, deduplication, identity resolution, and unique identification rules to create accurate unified customer records. Configure unified customer profiles within Dynamics 365 Customer Insights – Data and ensure data is structured for effective analysis and activation. Develop and configure customer measures, KPIs, and analytical definitions using available Customer Insights data. Build, test, and optimize dynamic customer segments based on defined business rules and customer attributes. Support audience activation by configuring digital advertising and customer-data connectors where required. Apply Microsoft Fabric, Power BI, data transformation, and integration capabilities to support scalable customer-data solutions. Produce clear configuration and solution-design documentation covering data models, integrations, business rules, and technical decisions. Conduct knowledge-transfer sessions and collaborate with stakeholders to ensure solutions are understood, maintainable, and aligned with business requirements. Requirements: Hands-on experience working with Dynamics 365 Customer Insights – Data , including customer unification, matching, deduplication, and identity resolution. Strong experience configuring Dynamics 365 or Dataverse data models, relationships, schemas, and data ingestion processes. Practical experience developing Customer Insights measures, KPIs, and high-volume customer segmentation. Working knowledge of Microsoft Fabric, Power BI, data transformation, and integration architecture . Experience implementing customer-data platforms, single-customer-view solutions, or comparable customer-data initiatives. Experience configuring digital advertising or audience-activation connectors is highly valued. Familiarity with customer-data privacy requirements and responsible handling of customer information. Microsoft certifications in Dynamics 365, Power Platform, Azure Data, or Microsoft Fabric are preferred. Strong documentation and solution-design capabilities, with the ability to clearly communicate technical concepts to both technical and business stakeholders. Strong stakeholder-management and knowledge-transfer skills, with a collaborative and structured approach to project delivery. Benefits: Market-competitive compensation. Medical insurance coverage for the team member, spouse, children, and parents. Company-provided laptop for work-from-home arrangements. Remote-friendly work setup with the tools needed to perform the role effectively. A people-first culture that prioritizes team members and collaboration alongside business performance. Opportunity to work with Microsoft Dynamics 365, Customer Insights, Microsoft Fabric, and modern customer-data technologies. Exposure to customer-data platform, segmentation, analytics, and audience-activation projects.

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